Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 694 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (15) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 66 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 43 reviews)); "All the people here are great and want to see you succeed and advance." ((in 33 reviews)); "Great management + helpful" ((in 25 reviews)); "Great work life balance" ((in 17 reviews))

What are the cons of working at Metronet according to real employee reviews?

"Initial training could be better" ((in 12 reviews)); "Terrible upper management." ((in 7 reviews)); "Bad communication." ((in 5 reviews)); "Can be stressful at time but the Managers are always there to help you succeed and pick you up" ((in 5 reviews)); "time off is lacking compared to competition" ((in 5 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What are the top reviewed Metronet locations?

Evansville , Tallahassee , Lexington-Fayette , Overland Park , Indianapolis , Carmel , Davenport , Fayetteville , Des Moines , Lubbock , Owatonna , Geneva , Grand Rapids , Bloomington , Lansing , Paducah , Greenville , Franklin , Lafayette , Vincennes , Dayton , Palm Coast , Lexington , Bryan , Westfield , Iowa City , DeKalb , Houston , Rochester , Seymour

Metronet reviews

3.9

74% would recommend to a friend

(654 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by demographic groups

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Metronet has an employee rating of 3.9 out of 5 stars, based on 654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

654 reviews

3.0

May 23, 2024

.

Fiber technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits, they provide you with everything you need, decent pay, good chances at OT, decent rewards for working OT.

Cons

Job is overly stressful, there is often a whole lot for 1 tech to do by himself on a job which makes it overwhelming lots, overwhelmed by lots of lots of jobs on a tech (ex. I’ve seen guys with Multiple 8-10s , 10-12s & more before the tech can even do a single job) that is stressful, Why? And then you are rushed to do certain things like install in a 2 hr span period when it takes damn near 30 minutes just for the equipment to even boot up and don’t let you have a long drop oh boy. And then they want us to make it nice and aesthetic but want us to hurry up and rush that isn’t possible for certain people and that don’t make no sense in all reality. Quality Control. Sometimes you get talked to crazily…

Metronet Response

2y

Thank you for your feedback! We understand your concerns about the stress and workload, and we're actively working to improve our processes and support systems. Your suggestions for a helper position and better time management are noted, and we'll explore how we can implement them to create a more manageable work environment. Your input is valuable as we strive to enhance the experience for all our employees.

5.0

May 22, 2024

Family

Customer care executive

Recommend

CEO approval

Business Outlook

Pros

Metronet truly cares for their employees and customers. They go above and beyond to show the appreciation.

Cons

The amount of time for the calls. WFM would be my other con, Nothin that I cant handle

Metronet Response

2y

Thank you for your response! We're glad you are enjoying your time at Metronet. We will take the rest of your feedback into consideration.

5.0

May 22, 2024

Amazing Job

Tech support

Recommend

CEO approval

Business Outlook

Pros

Phenomenal support from bosses! Constantly asking me to suggest improvements, and genuinely listening to what I have to say. I have never felt more comfortable and confident in a career before I came to Metronet. They create stars, and if you're willing to learn, this is the place for you. Anything you do here will be met with commendations and you WILL be noticed.

Cons

I have never had a single bad thing to say about working here.

Metronet Response

2y

Thank you! Here at Metronet we value our employees and are dedicated to supporting you and your growth. We appreciate your feedback.

Viewing 151 - 153 of 654 Reviews

Jobs at Metronet

Damage Prevention & Training Specialist - Minnesota

Business Account Executive - Wilmington, NC

Damage Prevention & Training Specialist - Michigan, Illinois or Wisconsin

Offnet Project Manager

Fiber Technician - Amarillo, TX

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