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      Metropolitan Transportation Authority

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      Metropolitan Transportation Authority reviews

      3.7

      65% would recommend to a friend

      (1,754 total reviews)

      Janno Lieber

      59% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Metropolitan Transportation Authority has an employee rating of 3.7 out of 5 stars, based on 1,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Transportation Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Feb 6, 2014

      Reservation Agent

      Reservation agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Assisting people and feeling good once I have accomplished my goal which is to assist.

      Cons

      The hours were full time until employment which it became less than part time hours.

      2.0
      Feb 2, 2014

      The BSC is not the best agency to work for within the MTA

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Other than the transportation pass, there is not much more to say. There is possibly room for growth. Exposed to various career paths.

      Cons

      Insufficient benefits, no pension,no tuition reimbursement, horrible union etc stressful environment and salary does not compensate the volume of work.

      3.0
      Jan 14, 2014

      Over qualified Railroad Stockworker level 2

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overpaid for what we do. Great benefits and job security. From the looks of it a lot of potential for promotion. Free bus and subway rides and sometimes free LIRR rides depending on the conductor. Overtime available often.

      Cons

      No efficiency in many aspects. Job redundancy. The culture is terrible. Workers think they are owed more, too many old timers staying on longer than they should. Hard to make changes. Antiquated systems. Senior workers think they don't have to work because they put in their time. Too much nepotism. LIRR rides should be free as well same parent company.

      Viewing 1678 - 1680 of 1,754 Reviews
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      ReviewsMetropolitan Transportation Authority reviews

      Glassdoor has 2,155 Metropolitan Transportation Authority reviews submitted anonymously by Metropolitan Transportation Authority employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Transportation Authority is right for you.