Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,587 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 107 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Can make good money considering it's retail" ((in 34 reviews)); "Good work environment" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 181 reviews)); "Managers don't take complaints to heart." ((in 65 reviews)); "Long hours for low commision" ((in 43 reviews)); "Pay is based on commission which causes large differences in paychecks" ((in 37 reviews)); "Sexist, ableist, favoritism, nepotism, policies not equally applied, opportunities not based in merit, low pay, personal/private information is me easily accessible to other employees" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Sharonville , Overland Park , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Apr 9, 2021

Decent sales job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Most of the managers were helpful, You get to learn about modern technology (monthly learning sessions), Customers are generally knowledgeable and better than you'll get at a gas station for example, Staff is friendly (minor gossip that you'll get at just about any job), Earnings are commission based so if you're good at selling replacement plans you'll end up with a bigger check, I got my current job by conversing with customers (had several job offers), met the CEO when he came by to push the credit card program - he was a good guy, cared about the employees, was out there on the floor helping the general sales staff, wasn't just concerned with the big sellers etc.

Cons

Some management issues (general manager threatened to fire entire floor staff for leaning/socializing when there were almost no customers in the store - those customers had already been checked on - cleaning was also already done at that point in the day - close to closing), cleaning/stocking time means less commission, pay overall is somewhat low and dependent on replacement plans/credit cards, inconsistent hours/days (typical of retail)

Micro Center Response

5y

We appreciate you taking the time to bring this forward. In order to make improvements we would like to better understand the situation you experienced. Please reach out the VP of HR Angie Miller at 614-850-3150 to discuss. Thank you Jennifer HR Manager

3.0

Apr 6, 2021

Gone, but kinda miss it

Ecom associate

Recommend

CEO approval

Business Outlook

Pros

People are great fun, hours weren't bad. Health insurance and VSP

Cons

Massive burnout in busy season, not enough bodies to take stress off the tasks. Pay could've been better.

Micro Center Response

5y

Hi. Thanks for your review and post. Feel free to reach out if you would like to discuss your reasons for leaving due to the stress. At times things were very busy in the stores during the pandemic. Home Office HR is available is you would like to further discuss. Thanks Jennifer Home Office HR Manager

3.0

Apr 4, 2021

Great pay, lousy experience

Microcenter computer store

Recommend

CEO approval

Business Outlook

Pros

pay potential is definitely good

Cons

management is either overbearing, uncaring, or basically checked out

Micro Center Response

5y

Hello and thanks for your review. It is good to hear that you feel the earnings potential is good but we would like to better understand the situation you are experiencing. Please reach out to either your Regional HR Manager Lorraine Mutsch or Angie Miller our VP of HR. Lorraine can be reached at lmutsch@microcenter.com and Angie can be reached at Home Office HR (614-850-3150). Your feedback is important to us so please reach out at your earliest convenience. Thank you Jennifer Home Office HR Manager

Viewing 325 - 327 of 607 Reviews

Jobs at Micro Center

RETAIL INVENTORY CONTROL SUPERVISOR

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

United States

View job

WAREHOUSE ASSOCIATE

Mayfield Heights, Cuyahoga, OH

SERVICE EXPERIENCE ADVISOR - SALES POSITION, HOSPITALITY EXPERIENCE PREFERED

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Decent sales job

Gone, but kinda miss it

Great pay, lousy experience

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