Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 32 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "low pay and poorly run" ((in 113 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 45 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jul 21, 2023

Just Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- People you work for - Tasks were easy

Cons

- Focus on Sales only - Long Hours

Micro Center Response

2y

Thank you for your review. While Sales does drive alot of the business, each and every position is very important to us and our customers. I am glad that you enjoyed your position and your co-workers while you were here. We wish you the best of luck in your future endeavors. Sincerely, Cheryl T - Regional HR Manager.

4.0

Jul 19, 2023

Challenging and Fluid Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely flexible scheduling options for full time and part time associates. Lots of bonus incentive and overtime pay opportunities during fall and winter months. Great willingness from people to work as a team on unorthodox problems. Excellent insurance plans for medical, vision, and dental.

Cons

No robust climate control, summers are sweltering and winters can be frigid. Salary is a bit below other warehouse operations. Aging equipment can seldomly trigger substantial setbacks to productivity.

Micro Center Response

2y

Thank you for the feedback, I am glad that you enjoy working at the Columbus, OH store. Micro Center leaders make a concerted effort to hire associates that quality candidates that embrace the culture and each other professionally. I would also add that Micro Center has a best-in-class benefits program that is well-rounded and gives our associates options that meet their needs for their benefits. When it comes to our facilities we will continue to work with the building supervisors to ensure that the climate control issues are addressed. I will also pass along your feedback to address your concerns. Greg Nicolai, Regional HR Manager 513-344-8018

2.0

Jul 17, 2023

Great for an entry sales job but not for long term or people who need to make a living

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun and friendly work environment

Cons

Competitive without competitive pay, half witted benefits, low pay

Micro Center Response

2y

I am glad that you enjoy the environment of the store. Micro Center has a great culture that allows our associates to pass along their experiences to the customer. Micro Center is an industry leader in Customer Service and over 80% of our customers are willing to recommend Micro Center to others. This is a direct reflection of the associate's commitment to taking care of the customer, the store, and each other. At Micro Center, our sales associates have unlimited earning potential. Currently, YTD our sales associates at your store are averaging 25.95/hr which is up from 24.41/hr last year, and 23.84/hr from two years ago. Also, the company has a well-rounded benefits program that enables our associates to have options that meet their individual needs. There is a lot of information in People Assist (UKG) that can better explain the plans and what options are best suited for you. If you need further clarification you can reach out for further explanation. Thank you, Greg Nicolai Regional HR Manager 513-344-8018

Viewing 331 - 333 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

WAREHOUSE Associate - Full Time

Micro Center

Micro Center reviews

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Reviews by job title

Just Okay

Challenging and Fluid Work Environment

Great for an entry sales job but not for long term or people who need to make a living

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