Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 32 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "They have flexible schedules and are willing to work" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "low pay and poorly run" ((in 113 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 45 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jul 16, 2023

Always Motivating

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The Culture is a healthy one Customer Service is paramount Lots of incentives

Cons

No place is perfect but they try very hard to be.

Micro Center Response

2y

Thanks for the 5 stars! Culture is very important at Micro Center, The customer experience will never exceed the employee experience. Mayfield Heights lives the culture every day providing the best experiences possible for our Customers. Part of having a great culture is having a tenured team of associates that take pride in their roles. Mayfield Height's average associates' tenure is 7 years, compared to the company average of 4 years. Both those figures are unheard of in today's retail world. As a 9-year associate, I want to thank you for all you have done in making Mayfield Heights and Micro Center a great place to work. Here is to another 9+ great years. Greg Nicolai HR Business Partner - 513-344-8018

2.0

Jul 16, 2023

Okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay and hours Good service

Cons

Bad bad management Lots of unnecessary work

Micro Center Response

2y

I am glad that the pay and hours exceeded your expectations and Micro Center is a best-in-class retailer for Customer Service. The leadership team at the Westmont store historically rated very high with the associates. The last five employee surveys regarding the leadership team averaged the following. GM - A, Senior/Top Level management - A-, and My Manager/ Supervisor - A-. The feedback that we receive from our associates in regard to the surveys is voluntary and confidential. Also, as a company we have used the feedback to make changes that have enhanced the employee experience, one example being our 401K match. Greg Nicolai - HR Business Partner - 513-344-8018

4.0

Jul 13, 2023

Good to start

Technician

Recommend

CEO approval

Business Outlook

Pros

Great place to start off at and its good experience. Benefits are great but sadly they are cracking down on it and putting it on a very tight leash....

Cons

The senior management, the ones passed the store General Manager are horrific and DO NOT consider every store individually, they consider it by region and which store in that region does the best. So when they say you can make UP TO $25/hr you will literally bust your b***s to get make a scratch at $25/hr.

Micro Center Response

2y

Thank you for sharing your thoughts and we're happy you enjoyed your time with us. Our Technicians are rewarded based on their ability to provide total solutions to our customers regardless of which store it is. Our base salary of $15 per hour plus additional commission allows Techs to earn more based on the type and volume of service provided. While our average pay rate is $22-$23 per hour, about 25% of our Technicians make more with some making as much as $36 per hour. We'll work with our leaders to ensure they are coaching and providing feedback to our Technicians so that they can serve more customers. Best of luck to you. Angie Miller VP-HR

Viewing 334 - 336 of 1,562 Reviews

Jobs at Micro Center

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - PART TIME

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Always Motivating

Okay

Good to start

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