Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 105 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 99 reviews)); "benefits were good and sufficient" ((in 66 reviews)); "Can make good money since it's a commissioned base job." ((in 34 reviews)); "Fun work environment" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 181 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 41 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

2K reviews

5.0

Jul 13, 2025

A Job of Responsibilities

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Customer Interaction, thorough checks needed, commission pay in addition to hourly pay, standing all day with miscellaneous tasks, a lot of responsibilities, working under pressure at times

Cons

Customer Interaction, standing all day, can be overwhelming, a lot of responsibilities, but it’s not that bad as long as you can handle it, working under pressure at times

Micro Center Response

10mo

Thank you for your review and for being part of the Micro Center team in Indianapolis. We're glad to hear you're enjoying the customer interactions, the variety of responsibilities, and the opportunity to earn commissions alongside hourly pay. We understand the role can be fast-paced and physically demanding at times, and we truly appreciate the energy and commitment you bring to the floor each day. Your advice to management is spot-on—supporting new team members and fostering clear communication is something we value and continue to work on. Thanks again for your feedback, and we’re glad to have you on the team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

4.0

Jul 12, 2025

Pay varies

Service technician

Recommend

CEO approval

Business Outlook

Pros

Can earn a decent amount through repairs and commissions, other computer techs are nice and will train you, great early IT career stepping stone, managers will generally have your back.

Cons

Company may try to underpay you on commissions, convoluted wage system, you will often deal with highly frustrated customers, very few female technicians, work will pile up quickly if you are not efficient.

Micro Center Response

10mo

Thank you for taking the time to share your experience. We're glad to hear you found the role to be a strong early IT career opportunity and that you had a positive experience with your teammates and managers. To clarify, our commission structure is clearly laid out, and earnings are based on consistent company policy. We understand the work can be fast-paced and sometimes challenging, especially when customers are frustrated, but we do our best to support our technicians in those moments. We also want to note that we have a growing number of female technicians across our stores and continue to focus on building a diverse and inclusive team. We appreciate your feedback and wish you all the best in your career. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

4.0

Jul 11, 2025

The Magic

Service supervisor

Recommend

CEO approval

Business Outlook

Pros

In contrast, I appreciate the customer-centric approach. Having held a managerial position in large technology companies, I can confidently assert that the team and store genuinely prioritize customer satisfaction. This is evident not only from my interactions but also from the comprehensive support provided during the learning process.

Cons

Some of the training is more sink or swim and the SOP that covers it is old and would benefit from updating.

Micro Center Response

11mo

Thank you for sharing your experience with us. We’re glad to hear that you’ve found value in our customer-centric approach and supportive team environment. It’s great to know that these efforts are making a difference for you and our customers. We also appreciate your candid feedback regarding training materials and internal systems. Insights like yours are important and will be taken into consideration as we look for ways to improve the employee experience. We're glad to have you on the team and appreciate your contribution. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Viewing 358 - 360 of 1,562 Reviews

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Micro Center

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A Job of Responsibilities

Pay varies

The Magic

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