Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Gaming environment Gained sales experience

Cons

Not enough for the hourly pay

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Micro Center Response
11mo
Thank you for your review and for your time with us in Fairfax. We're glad to hear you enjoyed the environment and gained valuable sales experience as part of the team. The Customer Service Representative role is an hourly position with competitive pay, and associates also have the opportunity to earn additional income through service plan sales. We appreciate your contributions and wish you continued success in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
4.0
Jun 27, 2025

G

Recommend
CEO approval
Business Outlook

Pros

Management really makes or breaks the experience in this position. People good with time management and problem solving skills will thrive here and make a good amount of money.

Cons

Compensation is luck based, due to how the commission pay system works. Good for making money, bad for growth.

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Micro Center Response
11mo
Thank you for taking the time to share your experience. We’re glad to hear you found the role rewarding and recognized the earning potential for individuals who bring strong time management and problem-solving skills to the Service department. Our commission-based pay structure is designed to reward performance and effort, though we understand it may feel variable at times depending on workflow and demand. That said, many of our team members build strong, successful careers here. There is absolutely room for growth, and we’re proud of the number of technicians who have advanced into leadership, training, or specialized roles within the company. We appreciate your contributions during your time with us and wish you all the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
3.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Our recent management team is great and very supportive but they have taken a beating as far as staffing goes. The work can be rewarding mentally when customers are happy but when they're not, it can be rough. Great coworkers when they stick around too!

Cons

Constant micromanaging from corporate causes stress everywhere!! Low pay, high stress, corporate doesn't care about you! We lose several techs every few months to slightly higher paying jobs that have career growth and are substantially less stressful. Makes a good stepping stone but hurts the team every time. One was told by a very senior manager that we can leave any day we want because we're easily replaceable... Really concerning view to have. Corporate changes goals and how you do the job every month it seems. Job requirements keep increasing while they're are no pay raises as company policy. Seniority doesn't matter as you get taken advantage of eventually if you over achieve instead of getting rewarded. Pay sucks if you can't sell high labor repairs or if you can't do loads of small repairs.

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Micro Center Response
11mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your local management team and coworkers—they play a critical role in our store environment and overall success. We understand that our Service department’s commission-based structure may not be the right fit for everyone. It’s designed to reward technical skill, productivity, and excellent customer service, and it gives technicians the opportunity to earn more based on their performance. That said, we respect when individuals decide the role isn’t aligned with their career goals or expectations. Corporate oversight is centered around ensuring consistent, high-quality service for our customers and providing employees the opportunity to grow their skills and income. We actively review customer feedback and department procedures to improve both the customer and employee experience. We acknowledge that communication can always be improved, and we appreciate that insight. We wish you continued success and thank you again for your time with us. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
Viewing 361 - 363 of 1,562 Reviews

Glassdoor has 1,579 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.