Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 14, 2023

Meh job

Sale associate

Recommend

CEO approval

Business Outlook

Pros

Employee benefits, coworkers are down to earth

Cons

Managers kind of messy, work thats out of pay description but it is getting better.

Micro Center Response

3y

We appreciate you sharing your thoughts with us. We are glad you enjoy the work environment of our stores. Without knowing what store location this is we can't address the management concerns directly. As for the advice you have to management, we want our associates to work continuously throughout the day. There is always work to be done to keep our stores looking great and easy to shop for our customers. Sincerely, Leslie Whitley Regional HR.

5.0

May 13, 2023

Company was great

Customer service represenative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, they accepted me after a drug test and a single interview with little actual job experience. The managers at the Saint Davids location are very nice people who enjoy their jobs and want to foster a good work environment. They helped me learn how to work retail and how to improve my Sales numbers through on the job and online training. We got a guaranteed 30 minute break everyday to eat, great employee discounts, and super friendly coworkers.

Cons

The customers can be really rude sometimes, the long hours can exhaust and drain you, typical retail stuff.

Micro Center Response

3y

Thank you for the 5-Star review! It's great to know you are enjoying your time at Micro Center. Yes, sometimes retail can be challenging when dealing with the general public. However, associates like you who welcome and assist our customers make it all worthwhile. We have shared your advice with management, please continue to share any suggestions with the St. Davids leadership team to improve the meetings and the store overall. Sincerely, Leslie Whitley Regional HR.

3.0

May 8, 2023

It paid the bills but I did not enjoy it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

For retail, it seems to not be the worst

Cons

Managers were unsupportive, pay was not great.

Micro Center Response

3y

We appreciate you talking the time to share your thoughts with us. Micro Center encourages an open-door policy. It is unfortunate that you were unable to take advantage of this policy and felt unsupported. We have shared your concerns with the management and are taking steps to address this. We wish you the best of luck. Sincerely, Leslie Whitley Regional HR.

Viewing 376 - 378 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

Micro Center

Micro Center reviews

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Reviews by job title

Meh job

Company was great

It paid the bills but I did not enjoy it

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