Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,563 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Apr 25, 2023

Good place to work with several major drawbacks

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

There are several good things about working at Micro Center -Good benefits and staff discount -Coworkers are great -Flexible scheduling

Cons

There are also several cons -Everyone in the store is required to sell a certain number of extended warranties which encourages upselling and lying -Cashiers are required to harass people for information, 90% address capture rate is required -Corporate has no idea what they are doing and causes problems for every lower-level employee -Sales people are paid poorly, even with commission

Micro Center Response

3y

Your feedback is appreciated. Constructive feedback can allow us to understand what we can to better. Based on your perspective of the situation, I'm going to ask your manager to review our policies and provide details so you understand why we have the policies we have in place. Our priority is ensuring our customers and associates are taken care of so please work with your leadership team to ask questions and learn more to help you. We are glad that you like our benefits, and flexible scheduling. I am also available to give you clarity to help enhance your employment with us. Sincerely, Leslie Whitley Regional HR.

5.0

Apr 25, 2023

Excellent place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits, unbeatable medical insurance Competitive 401k with match Flex Time schedule Positive work environment A growing company with tons of growth opportunities

Cons

Outdated furniture and dusty building

Micro Center Response

3y

Thank you for your 5 star Review! Happy employees make happy customers! We appreciate your feedback and hope you will be with us for many more years to come to help us with our continued growth. Sincerely, Cheryl T. - Regional HR.

5.0

Apr 25, 2023

Great place for those value creating superb customer service interactions.

Front end supervisor

Recommend

CEO approval

Business Outlook

Pros

Provides extensive training to prepare individuals for their positions and help them grow. They truly care about making both the customer and employee experience better.

Cons

Continue to update training modules to include the most up to date information.

Micro Center Response

3y

Wow! Thank you so much for the outstanding review! This is exactly what we love to hear! It is obvious that you are experiencing our value in the GEAR. We hope that you will continue to provide an excellent customer experience as well as developing your own personal growth as a leader. Sincerely, Cheryl T - Regional HR

Viewing 385 - 387 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

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Good place to work with several major drawbacks

Excellent place to work!

Great place for those value creating superb customer service interactions.

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