Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 16, 2024

Micro Center

Sales associate - build your own

Recommend

CEO approval

Business Outlook

Pros

Good discounts on used parts, knowledgeable individuals working with you and they price match.

Cons

Long hours and need to have your tasks checked before being able to leave work, forced to push replacement plans to people, forced to push software sales when selling desktops/laptops, some managers are great while others are horrible. Not much room for promotion, health benefits are horrible.

Micro Center Response

1y

Thank you for sharing your experience at Micro Center. We appreciate your feedback on the pros and cons of working here, particularly regarding the long hours, sales pressure, and management inconsistencies. We are committed to providing a positive and supportive work environment for all of our employees. We will carefully consider your feedback as we continue to evaluate and improve our policies and practices. We appreciate your dedication during your time with us and will take your advice into consideration as we strive to enhance the overall employee experience. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Oct 14, 2024

It was great at one point

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Their emphasis on customer service is the lifeblood of their success.

Cons

Management changes weren't always for the best.

Micro Center Response

1y

Thank you for your feedback! We’re glad to hear you valued our commitment to customer service during your time with us. We recognize that management changes can impact the workplace, and we appreciate your insights as we strive to create a supportive and positive environment for our team. Your contributions to Micro Center are valued, and we wish you all the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

Oct 11, 2024

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers made it a fun work environment

Cons

Terrible management, lunch and break violations, rude customers, low pay

Micro Center Response

1y

Thank you for sharing your experience. We’re glad to hear that your coworkers contributed to a fun work environment. However, we take your concerns about management, lunch and break violations, and compensation very seriously. We encourage you to reach out to our HR department to discuss your specific experience further. Thank you for your time with us, and we wish you all the best in your future pursuits. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 427 - 429 of 1,563 Reviews

Jobs at Micro Center

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Micro Center

It was great at one point

Meh

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