Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 21, 2024

Micro Center BYOPC

Sales associate - build your own

Recommend

CEO approval

Business Outlook

Pros

Interact with people looking for either a new computer or looking to solve issue with current computer. Good benefits for retail job.

Cons

Low hourly base pay rate, making non sales hours undesirable.

Micro Center Response

1y

Thank you for your review! We’re glad to hear that you enjoy interacting with customers and appreciate the benefits we offer. We understand that the base pay rate can be a concern, but it’s important to note that your total earnings take into account both your commission and base pay, determining your hourly rate over a two-week pay period. We continuously evaluate compensation structures and are committed to offering competitive wages and benefits, including commission opportunities that can significantly impact overall earnings. Your feedback is valuable, and we appreciate your dedication to Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Oct 18, 2024

Good overall

Sales assosiciate

Recommend

CEO approval

Business Outlook

Pros

Good work enviornment, enjoyable job, friendly staff.

Cons

Poor management, run-down building, poor sales structure.

Micro Center Response

1y

Thank you for your feedback! We’re glad to hear that you enjoy the work environment and appreciate your friendly coworkers. We take your concerns about management and the facility seriously and are committed to making improvements. We encourage you to reach out to share specific details so we can address concerns directly. our insights are valuable to us as we strive to enhance the overall experience at Micro Center. Thank you for your dedication! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Oct 16, 2024

Great pay for the effort you put in

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay is based on effort and skills.

Cons

Slow months can be sketchy when it comes to bills. Make sure to have a good savings.

Micro Center Response

1y

Thank you for your feedback! We’re glad to hear that you feel the pay reflects your effort and skills. We understand that slow months can be challenging, and we appreciate your advice about saving. We are continuously evaluating our sales strategies to ensure they align with the needs of our customers and our employees. Your insights help us improve the experience for our team, and we value your dedication over the years! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 424 - 426 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Micro Center BYOPC

Good overall

Great pay for the effort you put in

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