Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 18, 2024

Good pay but it's not stable

General sales associate

Recommend

CEO approval

Business Outlook

Pros

I think the pay is pretty good for working commission. The people you meet are for the most part friendly, especially in other departments.

Cons

I think that it can get competitive on the sales floor while working with certain associates when it doesn't need to be.

Micro Center Response

1y

Thank you for your feedback! We’re glad to hear you appreciate the pay and enjoy working with your colleagues. We value your insights about competition on the sales floor and the suggestion to enhance base pay for non-selling hours. Your input helps us understand the employee experience better. We wish you continued success in your role! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Sep 11, 2024

Great place for computer enthusiasts

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay for the position Make extra money on commission of protection plan sales

Cons

Company really pushes for data collection, could be a problem if you don't get enough from customers

Micro Center Response

1y

Thank you for sharing your experience! We’re glad to hear you enjoyed working at Micro Center and appreciated the pay and commission opportunities. We understand your concerns about the focus on data collection, and we appreciate your feedback as it helps us find a balance that works for both our employees and our customers. Your insights are valuable, and we wish you all the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Sep 11, 2024

Supervisor/ Part Coordinator / Trainer

Service supervisor

Recommend

CEO approval

Business Outlook

Pros

- Working with other people that are extremely knowledgably in their field. - Opportunity for growth within the company - Upper management is understanding and helpful

Cons

- Work load is not designed for one person - Unclear standard operating procedure - Little to no on board training for the parts side of the job

Micro Center Response

1y

Thank you for your thoughtful review and for your dedication over the years! We’re glad to hear that you appreciate your knowledgeable colleagues and the opportunities for growth. We recognize the concerns you’ve raised about workload, unclear procedures, and onboarding, and we take that feedback seriously. Your insights are invaluable as we work to improve our training and processes. If you have specific suggestions, we’d love to hear them. Thank you for being a vital part of the Micro Center team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 433 - 435 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay but it's not stable

Great place for computer enthusiasts

Supervisor/ Part Coordinator / Trainer

Jobs at Micro Center

Micro Center reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Micro Center reviews FAQs

Jobs at Micro Center