Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Sep 8, 2024

Tolerable

Technician

Recommend

CEO approval

Business Outlook

Pros

Good hours. Good co-workers. Good boss.

Cons

Customers can sometimes get too impatient.

Micro Center Response

1y

Thank you for your feedback! We’re glad to hear you’re enjoying the hours, your colleagues, and your boss. We understand that dealing with impatient customers can be challenging, but we appreciate your hard work and dedication. Your insights are valuable as we strive to create a positive experience for both our employees and customers. If you have any suggestions for improvement, we’d love to hear them! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

Sep 6, 2024

Service without a smile

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

new technology all the time to play with

Cons

Home office looks down on you and pay is less than fast food. Backing up porn and installing ram and selling extended warranties was treated as more important than working at NASA. So don't miss a day.

Micro Center Response

1y

Thank you for sharing your candid feedback and for your years of service with us. We appreciate your insights about the technology and recognize your concerns regarding management and compensation. In our service department, we have an incentive-based structure that allows technicians to earn additional income through performance-based commissions. We hope this helps recognize the hard work of our team members. We take your concerns about workplace culture seriously and want all employees to feel valued. If you're open to it, we’d appreciate the chance to discuss your concerns further. Thank you again for your honesty. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

5.0

Sep 5, 2024

Great to work here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Has part time benefits, flexible scheduling, great co-workers

Cons

The usual retail experience either good and bad

Micro Center Response

1y

Thank you for sharing your positive experience at Micro Center. We're glad to hear that you're enjoying the flexible scheduling and supportive team environment at Micro Center. We appreciate your insights and are committed to continuously improving the retail experience for all our employees. If you have any specific feedback, please feel free to reach out! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 436 - 438 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

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Tolerable

Service without a smile

Great to work here

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