Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Can make good money considering it's retail" ((in 37 reviews)); "Fun work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 181 reviews)); "Managers don't take complaints to heart." ((in 64 reviews)); "Long hours for low commision" ((in 44 reviews)); "Commissions are based on in" ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jun 16, 2018

Good!... For Retail...

Byo sales

Recommend

CEO approval

Business Outlook

Pros

Commission pay rewards those who work hard, and getting to help people with tech issues is always fun. The employees are usually pretty good people to work with, and I remain friends with most that I still know. The scheduling is fairly flexible (as long as you don't need too much flex) and the benefits are good. There is also no attempt at all to provide anything close to a regular schedule, but this is probably just retail issues.

Cons

As a sales person you are required to be Sales/Merchandising/Stockboy/Janitor, but with the exception of the "Sales" part, you make $4/hour doing the other 3 things that management will require that you do (and generally you are required to spend at least 3 days with 1-3 hours before or after closing to do these things at said $4/hour). The company justifies it with "Your Average Hourly is higher than other retail locations." Advancement within the company is decent... unless you want to go into management or tech. For management, the company seems unwilling to train salespeople in anything management related until they decide to actually promote someone to management. For Technicians, they require A+ certification, however they pay $6/hour less than any baseline tech job that you can get with an A+. The highest level technician that you can be still makes $2/hour less than someone entering into IT with an A+ should be.

Micro Center Response

8y

First and foremost, thank you for the time you spent at Micro Center (5+ years!), and for taking the time to share about your employment experience. I'm glad to hear there were many aspects of the job you enjoyed, most of all your fellow coworkers and now friends! I appreciate your feedback and your suggestions and will make a point to share with individuals that have a direct impact on your areas of concern. You are right that we have an area of opportunity with management and leadership development as we are currently in the process of revamping the program and will hopefully relaunch later this year. Thank you again for your candid feedback. Sincerely, Carly - HR Manager

4.0

Jun 5, 2018

Computer Technician

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great start into the IT Industry

Cons

Pay is not competitive

Micro Center Response

8y

Thank you for your recommendation and for taking the time to share your feedback.

5.0

Jun 4, 2018

Great culture, fun & productive work environment!

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

The culture of Micro Center is very warm and welcoming. The employees are friendly, they have great attitudes and genuinely care about each other. From what I have experience most people are very happy with their positions in the company, as a lot people have been with Micro Center for 15+ years (or longer) The culture at Micro Center works to promote self-growth to better each individuals skills, in both job skills and behavioral skills through reading leadership books and doing training. I can easily say that the management is by far the most engaged with their employees that I have ever personally experienced in my time working in other corporate offices. The managers care about each individuals growth and are personally invested in each member of their team continuously taking action steps to improve themselves. To my knowledge the company has never done lay-offs and they keep budget costs down through wise spending. The work life balance is good, management cares to make sure that you are only working when at work and clocked in, my role does not impede with my personal life. The pay is very competitive and management works to make sure you are happy with your pay. Management works to ensure that the workload is manageable at all times, they care about your own experience and is always open to feedback to improve. Overall great company and wonderful employees! 10/10

Cons

No Cons that I have experienced.

Micro Center Response

8y

Welcome to Micro Center! Thank you for taking the time to share your feedback and for your recommendation!

Viewing 439 - 441 of 607 Reviews

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Good!... For Retail...

Computer Technician

Great culture, fun & productive work environment!

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