Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 105 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 65 reviews)); "It is pretty good money for work that is not that hard" ((in 38 reviews)); "Good work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "Managers have no organization and no favor for old" ((in 67 reviews)); "Long hours for low commision" ((in 44 reviews)); "Pay is based on commission which causes large differences in paychecks" ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Oct 26, 2022

Good Pay for Retail, but still stuck with toxic retail management

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay is very good for retail; on commission I averaged $22+/hr. Flew me out on business trips and conventions

Cons

Day to day management is okay to unbearable. "Figure it out" is a frequent message from management. Management is very quick to be on your back when you're doing bad, but non existent when you're doing well. I've received more support from management outside my chain of command than my direct supervisors. They only send the schedule for the next week on the Friday before, even when the computers make the schedule automatically.

Micro Center Response

3y

Thank you for this feedback, and we are very happy that you feel you are well compensated for your position. In the same breath we are very interested in your concerns about management in the store. If you feel you are not getting the support from the current store leadership to be successful, please take a moment to reach out to your District Manager or Regional HR to discuss your concerns. Thanks again, Leslie Whitley, Regional HR.

4.0

Oct 24, 2022

Good Entry Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Employee Discount, Supportive Environment

Cons

Bad Pay, Can be very understaffed on weekends

Micro Center Response

3y

Thanks for the great survey and glad that your experience working in our Columbus, OH has been positive. Our associate discount is world-class. As far as the pay, we are constantly evaluating what we offer to our associates. Sincerely, Greg Nicolai Regional 513-344-8018

1.0

Oct 20, 2022

Toxic Management

Service technician

Recommend

CEO approval

Business Outlook

Pros

I am grateful for my amazing coworkers who are always patient to teach when I am unsure of something.

Cons

Management's expectations are unrealistic considering how understaffed the service department is. Three of my coworkers were written up in the past just for not having high enough numbers. Management expects those numbers even when you have to juggle the front desk of the tech lab as well as diagnosing, repairing, and building pcs for customers. There is also store stock which is expected to be done but the labor cost is incredibly low and a waste of time for technicians who need to meet a high labor quota.

Micro Center Response

3y

We appreciate you taking the time to share your concerns; we are also happy you feel supported by your peers. On the other hand, we want to understand your concerns better. Please reach on to your Service DM to discuss your concerns, and any suggestions you may have. Thank you for your time, Leslie Whitley Regional HR.

Viewing 466 - 468 of 1,565 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Good Pay for Retail, but still stuck with toxic retail management

Good Entry Job

Toxic Management

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