Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,581 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 110 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Can make good money considering it's retail" ((in 32 reviews)); "Good work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 42 reviews)); "all pay is based on commission" ((in 39 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,564 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 13, 2024

A excellent start for new techs

Service technician

Recommend

CEO approval

Business Outlook

Pros

Micro-center is an excellent starting point for new techs to gain experience

Cons

Selling is a must in order to increase your earnings. (not a problem if you have IT and sales skills)

Micro Center Response

1y

Thanks for the feedback! We appreciate you recognizing Micro Center as a valuable starting point for new technicians to gain experience. In the Service department, we have an incentive-based structure to ensure technicians can generate income alongside their technical expertise. This structure, as you mentioned, allows associates to earn additional income/commission based on their performance. We continuously evaluate our compensation structure and strive to offer competitive opportunities for all our associates. We wish you the best of luck in your tech career! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Jun 13, 2024

Great Place to work and learn

Technician

Recommend

CEO approval

Business Outlook

Pros

- Knowledgeable Co-workers who are always willing to help - Decent Pay

Cons

- Employee areas are a little rundown

Micro Center Response

1y

We're thrilled you're enjoying your time at Micro Center! It's fantastic to hear you value the knowledge and helpfulness of your coworkers. We appreciate your feedback about the employee areas. We're always looking for ways to improve the work environment for our associates. We'll take your input into consideration as we plan for future updates. Thank you for being a part of the Micro Center team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Jun 13, 2024

Working at microcenter

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Some good relationships with other employees Some of your customers are truly the greatest people You have an opportunity to make very good commission You get to learn a lot of stuff

Cons

With the base pay was more Managers seem to not know what they are doing Managers are often not on your side On slow days, it’s hard to make money

Micro Center Response

1y

Thanks for your feedback! We appreciate you highlighting the positive aspects of Micro Center, like team relationships, customers, learning, and earning high commissions. We take your manager feedback seriously and will use it to improve training and support. The commission structure of sales roles can lead to ups and downs in earnings. We're committed to providing a strong foundation for success through training and support, and we value your insights on how we can further help our sales associates thrive. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 472 - 474 of 1,564 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

Micro Center

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A excellent start for new techs

Great Place to work and learn

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