Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,581 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,564 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 6, 2024

Great co-workers

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, employee discount, and flexible scheduling

Cons

-Retail -Management can be disconnected from the day to day operations and tends to not be very helpful

Micro Center Response

1y

We appreciate your feedback! We're thrilled you have great co-workers, enjoy the employee discount, and find the scheduling flexible at Micro Center. We take your feedback about management seriously. Creating a supportive and accessible work environment with strong communication is important to us, and your insights will help us achieve that goal. Thank you for being a part of the Micro Center team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Jun 6, 2024

Great starting job but management is running it into the ground.

Pc tech

Recommend

CEO approval

Business Outlook

Pros

Absolutely excellent co workers and an amazing environment to work in.

Cons

The management team is just outright bad. My friend had to leave because we were treated so poorly. They switched up the pay structure at one point and knocked us each down to $15/hour. Happy to say we're both in proper IT jobs following that making over double

Micro Center Response

1y

Thank you for your honest feedback. We're glad you enjoyed the positive work environment and the camaraderie with your coworkers. In our Service department, we offer an incentive-based structure, allowing technicians to earn additional income based on their performance. This structure recognizes the value they bring to the team and their contributions to the department's success. We take your concerns about management seriously. We're committed to providing a supportive and respectful work environment for all associates. If you're comfortable, we would encourage you to reach out to share specific details so we can address concerns directly. We wish you the best of luck in your IT career! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Jun 5, 2024

Great coworkers but incredibly stressful

Computer technician

Recommend

CEO approval

Business Outlook

Pros

Everyone seems to stay for 6 months or quit within a month because corporate wants to grind every ounce of work they can from their technicians whether they are comfortable with it or not.

Cons

Corporate changes things in the fly and expect everything to be done immediately. Often have to start things and have others finish the tasks which causes confusion.

Micro Center Response

2y

We appreciate your review and the positive mention of your colleagues. We take your concerns about workload and changing processes to heart. We're constantly evaluating how to create a more supportive work environment for all employees. We're committed to improvement and your feedback is invaluable in guiding our efforts. We encourage you to connect with your in-store manager or Regional HR Representative to discuss your specific concerns. Thank you for helping us make Micro Center a better place for everyone. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 475 - 477 of 1,564 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

Micro Center

Micro Center reviews

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Great co-workers

Great starting job but management is running it into the ground.

Great coworkers but incredibly stressful

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