Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,581 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 110 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Can make good money considering it's retail" ((in 32 reviews)); "Good work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 42 reviews)); "all pay is based on commission" ((in 39 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,564 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 30, 2024

Great Co-workers but thats about it

Service technician

Recommend

CEO approval

Business Outlook

Pros

Amazing co-workers, Potential to make alot of money. Great employee perks

Cons

Management can be very biased to specific people, Pay can be really bad. Managment posistion are typically outside hires Fidning out how you get paid is super difficult

Micro Center Response

2y

Thanks for the honest feedback. We value our employees and strive to create a positive work environment. We're happy to hear you enjoy your coworkers and the perks. We hear your concerns about pay and management. Transparency and fairness are important to us, and we're always looking for ways to improve in these areas. We'll continue to gather feedback from employees like yourself to inform future decisions. Development opportunities are important, and we're committed to promoting from within whenever possible. We appreciate your patience as we work to make Micro Center an even better place to work. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

May 30, 2024

Great Entry Level Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

-Low base pay but opportunities for raises and commissions -Good (although eventually tedious) job training -General atmosphere -Employee discount -Fun for computer nerds

Cons

-Still a customer service job, so there will be annoying people -Sales quotas can cause pressure -Departments/Managers can seem rough on each other due to above reason

Micro Center Response

2y

Thank you for your review! We appreciate you highlighting the positive aspects of working at Micro Center, like the training and friendly environment. Regarding responsiveness to front-end issues, we understand the frustration caused by equipment problems and supply shortages. We're actively working on improving communication and streamlining processes to address these concerns more effectively. Your feedback is valuable, and we'll use it to ensure a smoother experience for our customer service representatives. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

May 25, 2024

N/A

Manager

Recommend

CEO approval

Business Outlook

Pros

Get to know about all the new products coming out

Cons

General manager did not care for anyone and had the worst attitude,

Micro Center Response

2y

Thank you for your feedback. We take reports of management behavior seriously. We're committed to fostering a positive work environment and will use your input to investigate further. We're committed to continuous improvement and encourage you to reach out to share specific details so we can address concerns directly. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 478 - 480 of 1,564 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Co-workers but thats about it

Great Entry Level Job

N/A

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