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      Micro Center

      Engaged Employer

      Micro Center reviews

      3.6

      61% would recommend to a friend

      (1,565 total reviews)

      Richard M. Mershad

      65% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      4.0
      Mar 22, 2024

      The over and under.

      Service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Micro Center has been my favorite store to visit for a long time now and working here has not hampered my excitement to walk in the door everyday any. I truly look forward to each and every day and the challenges that come with this field of work.

      Cons

      I received little to no training in the areas that mattered most. the astea/putty system is not only dated it is awful to use. I was not given the tools to succeed both physically and mentally and that was extremely difficult to navigate.

      3.0
      Mar 20, 2024

      Good Company to Work for but....

      Warehouse associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits of working here full time are great. They have a good education reimbursement program but there's a catch on some of the other benefits. The work is relatively easy especially when it comes to starting out. The PTO that is given to you is reasonable but there are some exceptions with that system like blackout dates during major holidays will be denied which are understandable given the nature of the retail business they supply.

      Cons

      The health care is middle of the road - sometimes doesn't cover things that are needed, example prescriptions or specialists. Compensation is lower than the average for warehouse position (typical is between $17-21/hr). There's a high turnover rate. Even if they don't tell you this during an interview or not it's there. Sometimes they pick favorites when it comes to employees. Bonuses wind up bringing starting pay to what other companies may offer for the same job but the bonus opportunities are only during certain peak times and aren't always available to all.

      avatar
      Micro Center Response
      2y
      Thanks for the honest review! We're glad you found the work itself to be manageable and the education program valuable. We're always looking to improve our benefits package, and we'll take your feedback on healthcare coverage into account. We appreciate your voicing your concerns about compensation and bonus structure. We take employee feedback seriously and will carefully consider your input during our next compensation review cycle. We take your feedback on favoritism seriously. We're committed to providing a workplace where all employees are treated equally, and we'll be reviewing our management practices to ensure that's upheld. Thank you again for your time at Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
      3.0
      Mar 16, 2024

      Fun People, Horrible Managers.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company's commission rates and the managers as a whole do encourage employees to genuinely help their customers instead of trying to upsell them something they do not want or can not afford. In addition, in the highest departments you will make decent money and the employees in most all departments are fun to work with. You will also meet contractors or heads of other businesses from time to time so networking and then getting out is what I would recommend to anyone who is thinking about this job.

      Cons

      The head managers (not the middle ones for the most part) require ridiculous sales numbers from employees while overstaffed. Even though on paper they encourage individuals to hep their customers, they are more than happy to look the other way or promote those who take advantage of customers until the rest of us cause enough of a fuss. All the Head managers are sharks with sharks above them breathing down their necks making ridiculous demands. On top of that, your available work hours to them are merely a suggestion, not something they take seriously.

      avatar
      Micro Center Response
      2y
      Thanks for the review. We appreciate you taking the time to share your experience at Micro Center. We're glad you enjoyed the commission structure, focus on customer service, and the fun work environment with your colleagues. We strive to create an environment where employees feel empowered to prioritize the customer experience. We understand your concerns about workload, scheduling, and management. Finding the right balance between sales goals, schedules, and employee support is important. Your feedback is valuable. We like to address your concerns directly and would encourage you to reach out to discuss in more detail. We truly appreciate your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250
      Viewing 511 - 513 of 1,565 Reviews
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      ReviewsMicro Center reviews

      Glassdoor has 1,582 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.