Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 110 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 93 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "So many great employees and discounts" ((in 31 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 176 reviews)); "Managers have no organization and no favor for old" ((in 70 reviews)); "Long hours for low commision" ((in 43 reviews)); "Commissions are based on in" ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Feb 26, 2024

Great employees, bad management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Decent entry level commission pay. Love the employees there, easy to get along Decent discount on items.

Cons

Management was terrible and created toxic work environments at times. Not all of them are bad, but it really only takes one bad apple to ruin the entire work experience. Managers have unrealistic expectations and at times can be petty for no reason. You will be micromanaged hard and managers are strict on your metrics about everything. It feels like a very bad corporate environment, and CSRs definitely get the short end of the stick in that regard. They have a high turnover rate for a reason and it’s not the job that’s the problem. Transferring departments is very rare and almost impossible.

Micro Center Response

2y

Thank you for sharing your feedback. We appreciate you highlighting the positive aspects of your experience at Micro Center, particularly your appreciation for your colleagues. We take all concerns about the work environment seriously and are committed to providing a positive and respectful experience for all employees. We will be reviewing your feedback with the Tustin, CA store leadership team. We understand the importance of clear communication and fostering a supportive team environment. We are continuously looking for ways to improve communication and collaboration between management and employees. We are committed to continuous improvement and value your contribution to that process. If you're comfortable, we encourage you to reach out to us directly to discuss your feedback in more detail. Thank you again for your feedback and we wish you the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Feb 19, 2024

Ok pay for the work

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

The HR is very nice and works with you for a schedule that works for you

Cons

The lightning is bit low in the warehouse. Sometimes it feels like you can't see small writing for PO#.

Micro Center Response

2y

Thanks for your feedback, and for being part of the team! We take your concerns about warehouse lighting seriously, and will look into solutions to improve visibility, especially for reading PO numbers. We are happy to hear that you have had a positive experience with our HR team. We strive to be flexible and supportive of our employees' needs. Thank you again for your feedback. We encourage you to reach out to your supervisor or HR representative if you have any further concerns or suggestions. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250 Feel free to reach out to your supervisor or HR if you have any further thoughts or suggestions.

4.0

Feb 19, 2024

Pay average

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

receive a commission from warranty plans

Cons

low pay and long hours

Micro Center Response

2y

Thank you for taking the time to share your feedback. We appreciate your honesty and value your contributions to our customer service team. We understand your concerns regarding compensation and work hours. We are continuously evaluating our compensation structure and employee experience to ensure we remain competitive and offer a rewarding work environment. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 526 - 528 of 1,565 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

WAREHOUSE Associate - Full Time

Micro Center

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