Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 110 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 93 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "So many great employees and discounts" ((in 31 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 176 reviews)); "Managers have no organization and no favor for old" ((in 70 reviews)); "Long hours for low commision" ((in 43 reviews)); "Commissions are based on in" ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,565 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Feb 28, 2024

One of the last companies that cares

Merchandise manager

Recommend

CEO approval

Business Outlook

Pros

Working with the interest of the customers at heart. And that employee discount doesn’t hurt either

Cons

Working daily with extremely dated systems and technology.

Micro Center Response

2y

Thank you for taking the time to share your valuable feedback. We share your passion for serving customers well and appreciate your dedication to their satisfaction. We acknowledge your concerns about outdated systems and technology. We understand the limitations these can present and are committed to exploring solutions for improvement in the future. Regarding your suggestion on employment response time, we are continuously working to streamline our hiring process and improve communication with candidates. We appreciate your patience and understanding as we work towards our goals. We value your long-term commitment to Micro Center and are committed to providing you with the resources and support needed to succeed in your role. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

1.0

Feb 27, 2024

Pain

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

co- workers are nice, commission structure is fair. discounts are nice

Cons

if you are ever unable to meet your numbers you will suffer. even if you know you are doing a great job, if the numbers don't match it doesn't matter. not to mention if you manage to forget any step of the process if management sees it you will get written up, so then you slow down your approach and make sure everything gets checked with each customer and then you are told your productivity is not doing well. this is constant and there is never a happy medium. POS system is prehistoric and has a steep learning curve. even if you are tech savvy it still wont make much sense compared to modern equivalents Oh and if you enjoy your sanity, never check your work email because overtime it will be loaded with "Coaching" emails which is them logging all of your mistakes with a passive aggressive tone

Micro Center Response

2y

Thank you for sharing your feedback, both positive and negative. We appreciate your candor and value your contributions to our customer service team. We understand your concerns regarding performance expectations and the impact on your experience. We are committed to fostering a supportive environment where our employees feel valued and empowered to succeed. We are actively reviewing your feedback and will explore ways to improve communication and expectations around performance goals. Regarding the POS system, we acknowledge the learning curve associated with our current system. We are continuously evaluating our technology infrastructure and are committed to finding solutions for improvement. Your feedback about the tone and frequency of coaching emails is concerning. We will address this to ensure a constructive and supportive communication style. We value open communication and encourage our employees to share their concerns directly with their managers or through our anonymous feedback channels. We're committed to continuous improvement and encourage you to reach out to share specific details so we can address concerns directly. We truly value your insights. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Feb 27, 2024

It's Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits Time off Flexibility Have your own desk Bring your own equipment

Cons

Not understanding when it comes to mental health Will threaten to terminate you if you reach 10 points and not be lenient and understanding

Micro Center Response

2y

Thank you for your feedback. We appreciate you sharing your experience at Micro Center. We take concerns about employee well-being seriously, including mental health. We are committed to fostering a supportive and understanding environment for all employees. We are reviewing your feedback and will explore additional resources and training opportunities for managers to better understand and support employees facing mental health challenges. We actively strive to be fair and consistent in the application of our attendance policy. We will review your feedback with the relevant teams to ensure everyone understands the policy and its application. Diversity and inclusion are important to us. We're always looking for ways to improve and appreciate your suggestions. We encourage you to discuss your concerns in more detail with your HR representative or a trusted manager. We value your contributions and want to ensure you have a positive experience at Micro Center. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 523 - 525 of 1,565 Reviews

Jobs at Micro Center

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RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

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Micro Center

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One of the last companies that cares

Pain

It's Okay

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