Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Flexible hours (sometimes)" ((in 43 reviews)); "good money for part" ((in 32 reviews)); "Fun work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "low pay and poorly run" ((in 108 reviews)); "Managers don't take complaints to heart." ((in 65 reviews)); "all pay is based on commission" ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,565 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Apr 29, 2022

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Tuition Reimbursement, Flexible hours, high commission pay rate

Cons

Weekend work, low hourly pay rate

Micro Center Response

4y

Thank you for taking the time to leave your review. We're glad that you had a positive experience with the company and we wish you the best of success in your future endeavors! Brian Sr HR, Home Office

3.0

Apr 29, 2022

Good entry level experience, but no opportunity for advancement

Tier i tech support

Recommend

CEO approval

Business Outlook

Pros

Micro Center's service department provides good exposure to a number of IT fundamentals, such as diagnostics and repair on a variety of systems, imaging systems, and managing data. The co-workers were a highlight of the job, the culture of the store is great, and I found myself surrounded by great people that truly had a passion for technology.

Cons

The company will expect you to be a sales person first, and a technician second. Many times they encourage you to push services that are superfluous to the reason a customer is having the system looked at, like data backups, recommending OS re-imaging as a broad solution to every issue, virus scans (not removing a detection unless the customer pays $100), and anti-virus software. The pay structure is entirely reliant on these services, and without them you can expect to make minimum wage, regardless of any certifications or higher learning. Corporate level management is extremely poor and disconnected from most of what goes on on a local level. With that said, the store managers were always great to work with and very helpful. Finally, be aware that this job is still very much a retail job, and comes with all the issues typical to retail

Micro Center Response

4y

Thank you for taking the time to leave your feedback and for your service with our team. We are always working to do what is best for our associates and customers and value input from our associates. Thank you, Brian Sr HR, Home Office

4.0

Apr 27, 2022

Not to bad

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Fun environment, and coworkers. Good upward mobile is you like sales.

Cons

Corporate is a pain as with any business.

Micro Center Response

4y

Thank you for the great review. We would like to learn more about where your pain points are with Corporate so please reach out to your Regional HR Manager. Best of luck to you!

Viewing 550 - 552 of 1,565 Reviews

Jobs at Micro Center

SERVICE EXPERIENCE ADVISOR

ACCOUNTS RECEIVABLE ASSOCIATE

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Micro Center

Micro Center reviews

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Good Company

Good entry level experience, but no opportunity for advancement

Not to bad

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