Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 65 reviews)); "It is pretty good money for work that is not that hard" ((in 35 reviews)); "Fun work environment" ((in 33 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "Managers don't take complaints to heart." ((in 65 reviews)); "Long hours for low commision" ((in 43 reviews)); "Pay is based on commission which causes large differences in paychecks" ((in 34 reviews)); "Blatant favoritism gets you ahead in this company, and hard work will be overlooked." ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 6, 2023

Not Too Shabby

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Employee discount is great on protection plans, food & drink, cables, peripherals, etc (not so much on bigger items on computer parts, laptops, TVs, etc). A roster of employees with similar passions & interests. Opportunity for advancement or extra commission.

Cons

Mid-Management isn't super inspiring and only cares about selling protection plans. Pay is great if (and only if) you are a natural salesperson.

Micro Center Response

2y

Thanks for telling us about your time at Micro Center. Quick fact, most of our associates were customers before they started working for Micro Center. This is a huge advantage as they have a passion for our products and are authentic when it comes to customer interaction. The Columbus location has an internal promotion rate of 63% which is a testament to the leadership team and their commitment to developing themselves and others. At the GM level, Micro Center has promoted 23 of the 26 GMs which is an outstanding 88%. Micro Center is committed to the employee experience evidenced by our Best in Class employee discount program, benefits, training, and opportunities to grow. Although sales are a big part of the job at Micro Center, there are training and tools that are offered to allow our team members to achieve financial rewards. I wish you luck in your future endeavors. Best, Greg Nicolai Regional HR Manager – 513-344-8018

5.0

Oct 30, 2023

Great Company!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Working Around Electronics Great Teammates Appreciative Management Upward Mobility

Cons

Commission in certain sections is brutal Working when store is closed means you make below minimum wage for those hours.

Micro Center Response

2y

5 Stars, thank you for the great rating! You touch on a lot of things that make our company the Best Consumer Electronic company out there. You mentioned teammates and managers, they are the backbone of our company. The leadership team at the Duluth store exemplifies our core values, “The Gear”, which is to take care of the customer, merchandise, store, and culture. At the same time, they develop themselves and their associates in the store. October was a big month for Micro Center, where the senior leaders went to our corporate offices for training and development and were tasked to roll it out to the teams in the store. I have no doubt that the Leadership team in Duluth will embrace what they learned to make everyone better and ready for the upcoming holiday season. Another element that separates Micro Center from other retailers is the knowledge that our commissioned sales associates pass on to our customers. As a result, the average sales associate store-wide makes 24.00/hour and the Systems Sales associates department averages 35.00/hour. Part of the role of a sales associate is merchandising the store, but great merchandising allows a great customer experience with easily found products that keep our customers coming back to shop at Micro Center. Feel free to reach out if you wish. Best, Greg Nicolai Regional HR Business Partner - 513-344-8018

4.0

Oct 18, 2023

Great benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Micro center has incredible benefits for both part time students and full time workers.

Cons

Retail environment with low pay.

Micro Center Response

2y

Thanks for taking the time to write your 4-star review. I am glad you brought up our great benefits program at Micro Center. Prior to our 2023 Benefits open enrollment, Micro Center added and enhanced their benefits for their Full-time and Part-time associates. The changes were in large part due to the feedback we received from associate surveys, reviews, and store visits. The company added a 401k match, paid parental leave, hospital indemnity, and a telemedicine option for our part-time associates to receive medical care. Micro Center also enhanced vacation accrual, accidental and critical illness plans, and upped our vision coverage. Stay tuned for the enhancements to our 2024 benefits plans as we are getting ready for open enrollment. Also, Customer Service Representatives like most positions at Micro Center have additional earning potential on top of their hourly wage which currently is about 2.48 an hour extra. Feel free to reach out to your supervisor and ask how you can earn more money. Thanks for all you do! Best, Greg Nicolai Regional Human Resources Manager - 513-344-8018

Viewing 562 - 564 of 1,565 Reviews

Jobs at Micro Center

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RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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