Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 60 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 176 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "The job is very intense with long hours." ((in 43 reviews)); "Pay is based on commission which causes large differences in paychecks" ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,565 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Oct 7, 2023

Tough job, great people

Inventory control coordinator

Recommend

CEO approval

Business Outlook

Pros

The people, culture, and professional resources are all top notch

Cons

Corporate decision making can be somewhat disconnected from ground level interests

Micro Center Response

2y

Thank you for the great review and 5 stars! As you know Micro Center's guiding principles, "the Gear", are the foundation to our success. The store in Marietta was opened in 1988 and was the first Micro Center location outside of Columbus. That being said the Marrietaa store continues to grow and serve the community with its world-class customer service. Associates like yourself who embrace our principles of taking care of the customer, merchandise, and culture, are a big reason for our continued success in Marietta, GA. I want to thank you for your commitment to the challenges of being a front-line associate. Best of luck with your new adventure. Greg Nicolai - Regional Human Resources Manager - 513-344-8018

1.0

Oct 4, 2023

They mislead in their employment advertisements

General sales associate

Recommend

CEO approval

Business Outlook

Pros

It is a commission job so if by chance it is busy, you have to potential to make good money.

Cons

The job is commission-based, so you don't make good money if people are not coming in. There is no set schedule unless you agree only to do closes. They don't like closing for bad weather. The current manager can and will mess up your schedule every week and will be stressed to get it corrected every week.

Micro Center Response

2y

Thank you for sharing your concerns. I would encourage you to speak with your RSM or General Manager regarding your schedule frustrations. Micro Center is a commissioned sales model offering an unlimited earning potential, the average Sales Associate makes 25.79 an hour company-wide. With every company, there are slow and busy times and as we go into the holiday season, you will see an uptick in business sales. If you feel that the communication is inconsistent or have concerns, Micro Center has an Open Door Policy, each store has a poster explaining the Open Door process with the necessary contact information for associates to reach out for assistance. You can also contact your Regional HR Manager directly or ask them for some time when they are in your store. I will be in the Denver office next week, if you would like to discuss your concerns further. Thank you for your feedback as It is important to us. Cheryl T. Regional HR Manager.

3.0

Sep 30, 2023

Pay amount

Gsa and customer service

Recommend

CEO approval

Business Outlook

Pros

Fun employees but can be in your business too Much

Cons

Managers have no organization and no favor for old

Micro Center Response

2y

Thank you for your sharing your thoughts with us. We are glad you liked your time with Micro Center and enjoyed your co-workers. I will be more than happy to discuss the overall organization of the NJ management team with them. I am not sure what you mean by "no favor for old". Sincerely, Leslie Whitley, Regional HR.

Viewing 568 - 570 of 1,565 Reviews

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