Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 60 reviews)); "Can make good money considering it's retail" ((in 35 reviews)); "Fun work environment" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 39 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Sep 5, 2023

Job Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

All coworkers feel like family. Management was always helpful and very connected with their employees.

Cons

TOO MUCH GOSSIP. Some people can't mind their business. Management has been a lot more strict causing everyone to feel very out of place. Me personally I've felt like they expect too much out of me with very little pay.

Micro Center Response

2y

Thank you for the feedback, "coworkers feel like family" is a very common phrase I hear when I visit the stores. Our coworkers and their ability to work together are a big part of our success. At Micro Center, included in our Guiding Principle is to "practice professionalism and teamwork" as well as "treat everyone with dignity and empathy". As I visit the store in the future I will be mindful of the gossip you are referring to. Our Customer Service Representatives get the opportunity to earn additional compensation by selling protection plans based on the customer's needs. This allows the customer protection on their equipment and our CSR's an opportunity to earn more money.

5.0

Sep 5, 2023

I liked it

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers Employee discount Comprehensive benefits

Cons

There is no regular work schedule and your clock in time varies day to day

Micro Center Response

2y

5-Stars, Wow! Thank you for taking the time to share your experience at Micro Center with us. We have flexible schedules, and options to swap or pick up shifts when needed. We are also working to have more set schedules for those who prefer this along with the rotating shifts that are currently in place. We wish you all the best. Sincerely, Leslie Whitley Regional HR.

5.0

Aug 25, 2023

Great company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great discount in store purchases

Cons

Some days are busy with holidays shoppers.

Micro Center Response

2y

Thank you for your 5 star Review! We are so glad to hear that you enjoyed your years of service with us and took the time to let us know. We wish you the best in your future endeavors! Cheryl T. Regional HR Manager.

Viewing 580 - 582 of 1,565 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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