Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 60 reviews)); "Can make good money considering it's retail" ((in 35 reviews)); "Fun work environment" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 39 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 19, 2023

Challenging and Fluid Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely flexible scheduling options for full time and part time associates. Lots of bonus incentive and overtime pay opportunities during fall and winter months. Great willingness from people to work as a team on unorthodox problems. Excellent insurance plans for medical, vision, and dental.

Cons

No robust climate control, summers are sweltering and winters can be frigid. Salary is a bit below other warehouse operations. Aging equipment can seldomly trigger substantial setbacks to productivity.

Micro Center Response

2y

Thank you for the feedback, I am glad that you enjoy working at the Columbus, OH store. Micro Center leaders make a concerted effort to hire associates that quality candidates that embrace the culture and each other professionally. I would also add that Micro Center has a best-in-class benefits program that is well-rounded and gives our associates options that meet their needs for their benefits. When it comes to our facilities we will continue to work with the building supervisors to ensure that the climate control issues are addressed. I will also pass along your feedback to address your concerns. Greg Nicolai, Regional HR Manager 513-344-8018

2.0

Jul 17, 2023

Great for an entry sales job but not for long term or people who need to make a living

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun and friendly work environment

Cons

Competitive without competitive pay, half witted benefits, low pay

Micro Center Response

2y

I am glad that you enjoy the environment of the store. Micro Center has a great culture that allows our associates to pass along their experiences to the customer. Micro Center is an industry leader in Customer Service and over 80% of our customers are willing to recommend Micro Center to others. This is a direct reflection of the associate's commitment to taking care of the customer, the store, and each other. At Micro Center, our sales associates have unlimited earning potential. Currently, YTD our sales associates at your store are averaging 25.95/hr which is up from 24.41/hr last year, and 23.84/hr from two years ago. Also, the company has a well-rounded benefits program that enables our associates to have options that meet their individual needs. There is a lot of information in People Assist (UKG) that can better explain the plans and what options are best suited for you. If you need further clarification you can reach out for further explanation. Thank you, Greg Nicolai Regional HR Manager 513-344-8018

5.0

Jul 16, 2023

Always Motivating

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The Culture is a healthy one Customer Service is paramount Lots of incentives

Cons

No place is perfect but they try very hard to be.

Micro Center Response

2y

Thanks for the 5 stars! Culture is very important at Micro Center, The customer experience will never exceed the employee experience. Mayfield Heights lives the culture every day providing the best experiences possible for our Customers. Part of having a great culture is having a tenured team of associates that take pride in their roles. Mayfield Height's average associates' tenure is 7 years, compared to the company average of 4 years. Both those figures are unheard of in today's retail world. As a 9-year associate, I want to thank you for all you have done in making Mayfield Heights and Micro Center a great place to work. Here is to another 9+ great years. Greg Nicolai HR Business Partner - 513-344-8018

Viewing 595 - 597 of 1,565 Reviews

Jobs at Micro Center

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Warehouse Associate Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Challenging and Fluid Work Environment

Great for an entry sales job but not for long term or people who need to make a living

Always Motivating

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