Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Flexible hours (sometimes)" ((in 43 reviews)); "good money for part" ((in 32 reviews)); "Fun work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "low pay and poorly run" ((in 108 reviews)); "Managers don't take complaints to heart." ((in 65 reviews)); "all pay is based on commission" ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 7, 2023

Good company, questionable management and HR

Byo sales associate

Recommend

CEO approval

Business Outlook

Pros

Merit based paycheck Good hands-on learning environment for computer parts Good exercise in public speaking

Cons

You're expendable. No matter how well you do, no matter how far you put yourself out there, you will be cut for any reason, even if untrue, at any time.

Micro Center Response

3y

Thank you for providing your feedback. I am sorry that you went away feeling expendable, this is not our culture or in our Gear in which we practice daily. Our current Management team strives to be consistent and fair with associates and customers. As a new member of the HR team, we too strive to be here to listen and provide support to our associates and management to provide a happy and professional work environment. If you would like to share more information with me, you can reach me at 972-209-8319. Sincerely, Cheryl T - HR Regional Manager.

3.0

Jun 6, 2023

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Get to work with technology

Cons

Management is very pushy about warranty plans

Micro Center Response

3y

One of the biggest goals of Micro Center is to provide world class customer service and offer our customers the best products and services. Service plans are a very important part of providing our customers with options that are there to protect their products. We very much appreciate your feedback and wish you the best.

4.0

May 31, 2023

Better than most retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Decent Pay (commission based) - On-site training - Upward Mobility

Cons

- Long Hours - Smug Customers - Standing for 7 hours can be bad if your don’t wear good shoes.

Micro Center Response

3y

Thank you for taking the time to give us a 4-star review. We are pleased you enjoy the training Micro Center offers, and you understand the benefits of our commission-based sales environment. With our flexible schedules you can set your availability to receive a variety of shifts. At times there can be difficult customers however with our knowledgeable, and patient associates we can deliver great customer service. Please discuss with management the different type of shoes allowed in the dress code to ensure you are comfortable while working. Sincerely Leslie Whitley, Regional HR.

Viewing 619 - 621 of 1,565 Reviews

Jobs at Micro Center

MERCHANDISE SPECIALIST

ASSISTANT STORE MANAGER - COMPUTER SERVICES

MERCHANDISE SPECIALIST

CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIME

ASSISTANT STORE MANAGER - COMPUTER SERVICES

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company, questionable management and HR

CSR

Better than most retail

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