Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Flexible hours (sometimes)" ((in 43 reviews)); "good money for part" ((in 32 reviews)); "Fun work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "low pay and poorly run" ((in 108 reviews)); "Managers don't take complaints to heart." ((in 65 reviews)); "all pay is based on commission" ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 11, 2023

Good job to familiarize yourself with basic technical knowledge

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Essentially providing a lot of level 1 technical support to day to day people. The people who come in are either looking for technical help or are technical enthusiast.

Cons

Still working retail, thus comes with all the negatives of retail.

Micro Center Response

3y

Thanks for the kind words. I agree that we have the best customers in retail. I would also say that Micro Center has the best associates in retail. You are knowledgeable, professional, and passionate about our business. Which has a huge impact on our customers. Feel free to call me to discuss your thoughts about retail. Thanks for all you do! Greg Nicolai HR Business Partner Micro Center 513-344-8081

1.0

Jun 9, 2023

Stay Away

Inventory specialist

Recommend

CEO approval

Business Outlook

Pros

None, really not a viable option if you want to make a living and not kill your body in the process.

Cons

Limited PPE was given, poor benefits, horrible pay, atrocious working conditions (dusty, pyrethrin sprayed [pesticide] workplace and management that think ozone producing\leaking hydroxyl generators are perfectly safe to use in a retail setting)and constantly being asked to do things that would have been horrible for my health made working here unbearable . The lack of care for its employees and obsession with the bottom line will kill this company.

Micro Center Response

3y

I am sorry that you are having difficulty in your current role and I assure you that we are always evaluating the pay and benefits for all our associates. Our records indicate that we addressed your concerns several months ago when you came forward. Whatever PPE you need, please let us know. We, like many retailers, routinely engage a nationwide pest control service to keep our buildings pest free using only the safest methods. When the restrooms were inoperable, we had them repaired immediately by a third party that utilized standard UL-approved generators. I would like to discuss your experience with Micro Center in greater detail to get a better understanding of some of the issues you experienced. Greg Nicolai HR Manager 513-344-8018

3.0

Jun 7, 2023

Decent pay, but hard fought for.

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Decent commission, good coworkers, good discount.

Cons

Horrible management, tough swinging hours, pushy sales tactics.

Micro Center Response

3y

Thanks for the feedback. I am glad that you got to work with some great people and were able to exceed your earning expectations. I agree, our employee discount is one of the best in retail. I would welcome a call to discuss your concerns with the leadership team and the sales process. Thanks again for the feedback, Greg Nicolai - Regional HR Manager Micro Center - 513-344-8018

Viewing 616 - 618 of 1,565 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Marietta, GA

View job

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good job to familiarize yourself with basic technical knowledge

Stay Away

Decent pay, but hard fought for.

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