Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,584 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (46) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 105 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 55 reviews)); "Flexible hours great for students." ((in 43 reviews)); "Good money available if you are good at talking to customers" ((in 36 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers don't take complaints to heart." ((in 64 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 37 reviews)); "Blatant favoritism gets you ahead in this company, and hard work will be overlooked." ((in 18 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(1,567 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 9, 2023

Great place to work.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great place to work if you're really into electronics.

Cons

Not all customers will be the greatest

Micro Center Response

3y

Thank You for the 5 stars, we are glad that you enjoy working for Micro Center. Our associates are the reason why we are the best Consumer Electronics company out there. Unfortunately some of the customers can be a little difficult at times. Feel free to give me a call if you would like to discuss further. Best, Greg Nicolai Regional Human Resources Manager 513-344-8018

5.0

Mar 8, 2023

Great step into the world of enthusiast

It sales associate

Recommend

CEO approval

Business Outlook

Pros

Great team management and flexible hours. Helps you become well-rounded with building pc's, network topology skills, up to date computer hardware knowledge, as well as experience with handling and sharing information with different technical level customers.

Cons

Commission based job If the store is not busy you may not be making an expected salary and this can follow for a whole season or period most of the time.(location can be a factor)

Micro Center Response

3y

Thank you for your 5-star review. We are happy that you enjoy working at Micro Center and appreciate the knowledge working with us has afforded you. We review our pay structure regularly to stay competitive. Please partner with your manager to discuss ways to improve your income. Sincerely, Leslie Whitley, Regional HR.

4.0

Mar 6, 2023

Good but corporate doesn’t care about employees

System sales associate

Recommend

CEO approval

Business Outlook

Pros

Super fun environment Gets to work with new tech hardware Amazing store management

Cons

Things have been changing in the company in a way that is very clearly trying to get rid of people who expect a living wage. They want to be able to pay sales associates much less than they have been getting in years past for the same amount of work.

Micro Center Response

3y

Thank you for taking the time to share your thoughts and for your good rating. I'm happy you enjoyed your store and the environment there. We do occasionally make changes as a Company following our decision triangle in implementing those changes. We recognize that customers love our associates and that's why we're still here - our associates are what differentiates us. We strive to continue to pay above average wages in our retail, commissioned sales environment as our Company wins when our associates win. We are looking forward to opening new stores this year and we hope you will continue to shop with us. Best wishes in your future endeavors, Angie Miller VP-HR

Viewing 670 - 672 of 1,567 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Marietta, GA

View job

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

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Great place to work.

Great step into the world of enthusiast

Good but corporate doesn’t care about employees

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