Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 107 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "They have flexible schedules and are willing to work" ((in 31 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 183 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 42 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 34 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(1,569 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 2, 2022

Great employees

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Loved the employees and managers. Break-room was big and nice in the back. Customers were great

Cons

Selling service plans Angry customers when line was long Customers trying to get phone numbers from employees

Micro Center Response

3y

Thank you for taking the time to share your thoughts. We are continuously trying to improve the check-out process, while allowing our associates the opportunity to earn more money. We are glad that you enjoyed your time at Micro Center and wish you all the best in the future. Sincerely, Leslie Whitley, Regional HR.

2.0

Nov 29, 2022

difficult to start

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- cashier pay is great for people starting out - coworkers are nice

Cons

- barely any time spent training - if you know nothing about computers you might want to do research - very stressful as it's retail

Micro Center Response

3y

Thank you for taking a moment to inform us about your experience. Training is a big part of why Micro Center is a leader in the retail space. I would like to take some time and discuss your experiences and see what I can do to facilitate your training, so you are not feeling so stressed. You can reach me at 513-344-8018. Best, Greg Nicolai Regional Human Resources Manager 513-344-8018.

5.0

Nov 22, 2022

Great workplace

Lead sales associate

Recommend

CEO approval

Business Outlook

Pros

Good People Good Environment Flexible with hours Opportunities to make extra income

Cons

High rate of turn over average pay rate force to push product customer doesn't want

Micro Center Response

3y

Thank you for taking the time to write your review. So happy you enjoyed your time with Micro Center. We always want our customers to get what they need or what they came to Micro Center for. We would really like to understand what store you feel had a high turnover rate. If you can please reach out to your Regional HR partner to discuss, it would be appreciated. We wish you all the best in your future endeavors. Sincerely, Leslie Whitley, Regional HR.

Viewing 706 - 708 of 1,569 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

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