Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,569 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Nov 18, 2022

Over worked for peanuts

Customer servicer representative

Recommend

CEO approval

Business Outlook

Pros

+ Employee discounts + Near restaurants for lunch

Cons

- commission quota - minimum wage for the complicated task - Management issues from cooperate

Micro Center Response

3y

Thank you for the feedback, we are always evaluating our pay for all the positions in our stores. Our CSRs have the opportunity to make additional wages on top of their hourly rate. If there were other issues you would like to discuss feel free to give me a call at 513-344-8018. I wish you all the success in your future. Best, Greg Nicolai Regional HR Manager 513-344-8018

5.0

Nov 11, 2022

Good starting point.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

People are friendly. Employee discounts are great. Flexible schedule.

Cons

You are expected to be able to having high name capture percentage and selling a good amount of service plans. However there are quite a lot of customers who don't want to give away their info and that will make your number looks bad. If you want to advance to other position you will need to have high numbers on both and name capture is hard already. Selling service plans is also a hard thing to do since most of the time the customers already talk with sale associates about it, so unless you work in Internet Pickup and be the first person the customers talk to it would be really hard. One of the managers was always hard and sometimes the way he talks makes it looks like he's looking down on us. --No benefits for part-time associates.

Micro Center Response

3y

Thank you for the great "5 Star" review. Our CSR role is multi-faceted to allow you to develop skills to move into other areas of our Company. I'll speak with our General Manager about your concerns so that we can rectify any issues. I wish you the best in your next role. Angie Miller VP-HR

4.0

Nov 10, 2022

A lot of fun

Byo sales

Recommend

CEO approval

Business Outlook

Pros

Good discounts Build a lot of relationships with customers and employees Professional growth limited Commission based

Cons

Nothing really just upper management doesn’t feel like they need to improve themselves because they’re in a higher up role

Micro Center Response

3y

We appreciate you taking time to give us your feedback. We are also glad you enjoy working here at Micro Center. All associates including management are required to take continued training. This is how we stay current and in compliance as a company. Again thank you, sincerely Leslie Whitley, Regional HR.

Viewing 709 - 711 of 1,569 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

Warehouse Associate Full Time

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

Micro Center

Micro Center reviews

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Reviews by job title

Over worked for peanuts

Good starting point.

A lot of fun

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