Micro Center reviews

3.6

62% would recommend to a friend

(1,569 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is very good for retail; on commission I averaged $22+/hr. Flew me out on business trips and conventions

Cons

Day to day management is okay to unbearable. "Figure it out" is a frequent message from management. Management is very quick to be on your back when you're doing bad, but non existent when you're doing well. I've received more support from management outside my chain of command than my direct supervisors. They only send the schedule for the next week on the Friday before, even when the computers make the schedule automatically.

avatar
Micro Center Response
3y
Thank you for this feedback, and we are very happy that you feel you are well compensated for your position. In the same breath we are very interested in your concerns about management in the store. If you feel you are not getting the support from the current store leadership to be successful, please take a moment to reach out to your District Manager or Regional HR to discuss your concerns. Thanks again, Leslie Whitley, Regional HR.
4.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Employee Discount, Supportive Environment

Cons

Bad Pay, Can be very understaffed on weekends

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Micro Center Response
3y
Thanks for the great survey and glad that your experience working in our Columbus, OH has been positive. Our associate discount is world-class. As far as the pay, we are constantly evaluating what we offer to our associates. Sincerely, Greg Nicolai Regional 513-344-8018
3.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

I made some great friends working there and learned a lot through the training they provide. Microcenter is known for their knowledgeable associates, so having that work experience on your resume will pay off regardless of where you go next. Even my managers were super relatable and easy to work with - not many people can say they miss their coworkers and managers but Microcenter really does have some of the most relatable and easy to work with people working there! Also, the GM who hired me was hands down the best boss I ever had - he was extremely fair, if you came to him with issues he would address your concerns based on the situation and not based on your position within the company. I learned so much about dealing with issues in the workplace that apply to every job I will have in the future. They finally raised raised compensation for General Sales employees which was sorely needed, if you are quick and work hard your paycheck will reflect that now more than ever.

Cons

Most people that work in the most sought after positions stay for a long time and general sales does have a high turnover rate company wide but at the location I was employed at turnover rate skyrocketed after we got a new GM. New Management came in with completely different priorities - a number of long time employees quit. A number of interactions I had with the new GM were extremely problematic and there is no point in going to HR as a coworker had done that already and it ended going nowhere. When I had an issue that needed to be addressed that I felt was unfair, I was told that according to our employee handbook there are certain things that I get a pass on so it was not right for me to complain about what was going on. After I left, and I actually took the time to re-read the handbook and it turns out that the supposed leeway I was given wasn't leeway at all - nothing I had done was against company policy. What was even more upsetting was that there are people working there who are in breach of that specific policy but apparently policy only applies when the GM wants it to and never to management. Last but not least - diversity is lacking. I do not think it is something that can be helped because it really might just reflect who applies, but minorities and women make up a small portion of the workforce compared to other employers. They make you feel welcome all the same but it is something to keep in mind. Regardless of my personal experience, I think it is still worth applying - new hires don't understand how good we had it before so the work environment might be more tolerable. If you love tech and don't mind working in sales there is no better retailer to work for.

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Micro Center Response
3y
Thank you for sharing your thoughts and opinions with us. I'd like to have more details so I can understand what we might have been able to do to help you remain with us. Feel free to reach out to discuss. Greg Nicolai, Regional Human Resources Manager - 513-344-8018
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