Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,578 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Micro Center?

65% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 105 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Fun work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers have no organization and no favor for old" ((in 69 reviews)); "Long hours for low commision" ((in 41 reviews)); "Commissions are based on in" ((in 37 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

65% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 11, 2025

The Magic

Service supervisor

Recommend

CEO approval

Business Outlook

Pros

In contrast, I appreciate the customer-centric approach. Having held a managerial position in large technology companies, I can confidently assert that the team and store genuinely prioritize customer satisfaction. This is evident not only from my interactions but also from the comprehensive support provided during the learning process.

Cons

Some of the training is more sink or swim and the SOP that covers it is old and would benefit from updating.

Micro Center Response

10mo

Thank you for sharing your experience with us. We’re glad to hear that you’ve found value in our customer-centric approach and supportive team environment. It’s great to know that these efforts are making a difference for you and our customers. We also appreciate your candid feedback regarding training materials and internal systems. Insights like yours are important and will be taken into consideration as we look for ways to improve the employee experience. We're glad to have you on the team and appreciate your contribution. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

4.0

Jul 1, 2025

It was fun

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Gaming environment Gained sales experience

Cons

Not enough for the hourly pay

Micro Center Response

11mo

Thank you for your review and for your time with us in Fairfax. We're glad to hear you enjoyed the environment and gained valuable sales experience as part of the team. The Customer Service Representative role is an hourly position with competitive pay, and associates also have the opportunity to earn additional income through service plan sales. We appreciate your contributions and wish you continued success in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

4.0

Jun 27, 2025

G

Service technician

Recommend

CEO approval

Business Outlook

Pros

Management really makes or breaks the experience in this position. People good with time management and problem solving skills will thrive here and make a good amount of money.

Cons

Compensation is luck based, due to how the commission pay system works. Good for making money, bad for growth.

Micro Center Response

11mo

Thank you for taking the time to share your experience. We’re glad to hear you found the role rewarding and recognized the earning potential for individuals who bring strong time management and problem-solving skills to the Service department. Our commission-based pay structure is designed to reward performance and effort, though we understand it may feel variable at times depending on workflow and demand. That said, many of our team members build strong, successful careers here. There is absolutely room for growth, and we’re proud of the number of technicians who have advanced into leadership, training, or specialized roles within the company. We appreciate your contributions during your time with us and wish you all the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Viewing 73 - 75 of 1,561 Reviews

Jobs at Micro Center

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RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Reviews by job title

The Magic

It was fun

G

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