Micro Center reviews

3.6

65% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Our recent management team is great and very supportive but they have taken a beating as far as staffing goes. The work can be rewarding mentally when customers are happy but when they're not, it can be rough. Great coworkers when they stick around too!

Cons

Constant micromanaging from corporate causes stress everywhere!! Low pay, high stress, corporate doesn't care about you! We lose several techs every few months to slightly higher paying jobs that have career growth and are substantially less stressful. Makes a good stepping stone but hurts the team every time. One was told by a very senior manager that we can leave any day we want because we're easily replaceable... Really concerning view to have. Corporate changes goals and how you do the job every month it seems. Job requirements keep increasing while they're are no pay raises as company policy. Seniority doesn't matter as you get taken advantage of eventually if you over achieve instead of getting rewarded. Pay sucks if you can't sell high labor repairs or if you can't do loads of small repairs.

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Micro Center Response
11mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your local management team and coworkers—they play a critical role in our store environment and overall success. We understand that our Service department’s commission-based structure may not be the right fit for everyone. It’s designed to reward technical skill, productivity, and excellent customer service, and it gives technicians the opportunity to earn more based on their performance. That said, we respect when individuals decide the role isn’t aligned with their career goals or expectations. Corporate oversight is centered around ensuring consistent, high-quality service for our customers and providing employees the opportunity to grow their skills and income. We actively review customer feedback and department procedures to improve both the customer and employee experience. We acknowledge that communication can always be improved, and we appreciate that insight. We wish you continued success and thank you again for your time with us. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
5.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Great exposure to the latest tech. High ownership and autonomy in product decisions. Fast product turnaround with direct impact on store shelves. Strong vendor relationships. Stable, privately held company with a focus on profitability.

Cons

Some communication gaps between departments.

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Micro Center Response
11mo
Thank you for sharing your experience and for being part of the Micro Center team! We’re glad to hear you’re enjoying the exposure to cutting-edge technology and the autonomy in your role. Our focus on strong vendor relationships and quick product turnarounds is something we’re proud of, and it’s great to know you see the impact of your work directly on our store shelves. We appreciate your honest feedback about communication between departments. We’re continuously working to improve cross-team collaboration and communication to ensure everyone is aligned and supported. Thanks again for your contributions and for helping us drive innovation at Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
5.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

great team and management, amazing environment for tech lovers.

Cons

none that i can think of

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Micro Center Response
11mo
Thank you for your positive review! We’re glad to hear you had a great experience during your time at our Brentwood location. It’s wonderful to know that the team and environment left such a strong impression—especially for those who love tech as much as we do. We appreciate your time with us and wish you all the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
Viewing 76 - 78 of 1,561 Reviews

Glassdoor has 1,578 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.