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      Micro Center

      Engaged Employer

      Micro Center reviews

      3.6

      65% would recommend to a friend

      (1,561 total reviews)

      Richard M. Mershad

      71% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.4

      Senior management

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Work/Life balance

      Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      May 3, 2025

      Good Stepping Stone, not Long Term for Most

      Sales associate - build your own
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Easy to acquire with little to no experience - Competitive pay for the retail sales industry - Uncapped Commission - Shared interests with the people you work with - Working with Computers - Easy Semi-Professional experience for people looking for a stepping stone - Some Sales Training

      Cons

      - Sales Environment can be toxic if culture is unchecked - Retail Scheduling is erratic especially with smaller department staff - Truck Shifts (7AM) - Low Base Pay (4$/HR in almost every location) - Commission schedule works against helping customers who aren't looking to spend much and want a good bit of your time. - No great opportunity to move up - Management inconsistencies

      avatar
      Micro Center Response
      1y
      Thanks for sharing your feedback. We strive to foster a supportive and friendly work environment. While our sales associates do have a base rate of $4.00 per hour, their total earnings consider both their commission and base pay to determine their hourly rate over a two-week pay period. Right now, our General Sales associates are averaging about $21.00 per hour throughout the company. We continuously evaluate compensation structures and are committed to offering competitive wages and benefits, including commission opportunities that can significantly impact overall earnings. We understand your concerns regarding management and the suggestions you’ve made. We will take your feedback into consideration and will be reviewing our internal leadership and management processes. We're committed to continuous improvement and encourage you to reach out to share specific details so we can address concerns directly. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
      3.0
      May 1, 2025

      Started off great Ended on a sour note

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay if you understand how to exploit the system Honestly, at my store, 90% of the staff are great to work with GM is honestly very caring and understanding

      Cons

      Zero work-life balance Inconsistent management behaviour and structure Inconsistent scheduling and "AI scheduling" Rule changes that can happen at random with no home office input theft of work tools being very rampant and not cared about A repair queue system that does not work as it promotes slapdash repairs with little to no care if the unit is repaired or not and a " priority care" system that loses benefits every other week

      avatar
      Micro Center Response
      1y
      Thank you for sharing your perspective on your time as a Technician at Micro Center. We appreciate you highlighting positive aspects like good pay and the great team environment. As a retail organization, it’s important that we be able to serve our customers and we schedule accordingly. We recognize that retail scheduling, with its varied shift times driven by customer demand, can present challenges to work-life balance, and we aim to provide flexibility where possible. We've also taken note of your feedback regarding management consistency, tool security, and our repair queue system. We are continuously working to improve our operations and workplace experience, and we value all feedback as we strive to do so. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
      5.0
      Apr 29, 2025

      Overall Experience So Far

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      When it comes to both management as well as co-workers, I feel as if everyone is very supportive and very welcoming, which is something that is rare to find in customer service jobs. I feel as if I grow daily in this company and have not had days where I had a sense of dread because I had to come in to work.

      Cons

      When starting out at this job, there is a boat load of info and information that you will have to wrap your head around at the beginning. It may get you nervous at first because of how complex their system seems on the outside, plus being expected by customers to have some knowledge on the items that are being bought, which there are a plethora of different product categories to know about. Take the learning step by step slowly and you will start to overcome this however.

      avatar
      Micro Center Response
      1y
      Thank you for taking the time to share such a positive review of your experience as a CSR! It's fantastic to hear that you feel supported by management and your coworkers, that you're experiencing daily growth, and that you don't have that sense of dread coming into work – that truly means a lot to us. We also appreciate your honest feedback about the initial learning curve and the amount of information to absorb when starting out. It's a great point, and we value you sharing how you're overcoming that challenge step-by-step. Thanks for being a valued member of our team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
      Viewing 94 - 96 of 1,561 Reviews
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      ReviewsMicro Center reviews

      Glassdoor has 1,578 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.