Micro Center reviews

3.6

65% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Aug 11, 2013
Recommend
CEO approval
Business Outlook

Pros

- Always multiple opportunists at hand to grow and move up in the company. - Very flexible when it comes to both weekly hours, and days off. -The work environment is very stable, you can concentrate fully on your work. - The Micro Center team feels more like a family than co-workers. Personal boundaries are always respected, and you feel like your fellow associates are on your side (because they are). I have learned more about technology and have developed my communication skills more in the last four months at Micro Center than ever before in my life. Studying computer engineering at college has not taught me as much as simply working for Micro Center. Their on the job training, coupled with their monthly training puts you in the know with respect to technology. The store is essentially a giant pool of knowledgeable, friendly people who would like nothing better than to teach you all that they know. One of the goals for every associate is to "Grow yourself and those around you". At Micro Center, this is happening every single minute you're working. I noticed that I am always picking up pieces of information that I didn't know, and that almost 100% of the time, that information is used later on while helping customers. In much the same way, I get a great deal of satisfaction from helping newer associates understand the ins and outs of certain products. All in all, my experience at Micro Center as been a positive one to say the least. I highly recommend them as not only an employer, but as the destination for all of your technology needs.

Cons

The only con to working at Micro Center is the fact that being surrounded by the most up to date, most competitively priced technology lead me to buy a lot items. This is not necessarily a con, but there's nothing else I can think of.

3.0
Jun 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Training, training, and more training. Knowledge base, employee discounts, vendor discounts, free magazines. Did I mention training? If you walk in knowing a wealth of information about computers or just a little, you will certainly walk out having an extensive background in computers.

Cons

Long hours, shift work, management, short breaks, weekends, and holidays. A typical workday was highly structured and regimented. Cycle Counts (Inventory checks) were preformed daily from 9am to 9:45am before store opening. Opening prep (vacuuming, straightening, facing, inventory replenishment, kitchen duties) were performed every evening. Great deal of training available; the more ambitious you were, the more training you received. Hardware/software training was extensive: vendor new product training, technical training, Micro Center University training, sales training, customer service training, amongst other trainings. Management was horrible. Management was only interested in building their careers on your back. It was like being in the Army. Micro Center's Credo in brief: Take care of the customer. Take care of the merchandise. Take care of the store. Grow yourself and those around you. Anytime you stepped outside of the regimented policies and procedures (which you had to know inside out to protect yourself), if you could defend your choices and actions by referring to one of the aforementioned statements in the credo, you would survive. If not you would be brought in front of a Management Tribunal/Hearing consisting of all store management with no representative other than yourself to present your case. Co-workers for the most part were great. There were many levels of expertise and knowledge and so long as you were trying to help yourself, co-workers were willing to share and exchange information to bring you up to their level of expertise. Hardest part of the job was getting caught between 2 "A" types: the customer and the management. Think of it as a knife in the chest and a knife in the back. Most enjoyable parts of the jobs was the sharing of knowledge, teamwork, vendor discounts, employee discounts, and training/knowledge base.

4.0
Jan 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The money is easy! Never get fired for not meeting quotas, just demoted. Sales quotas are easy to reach with any kind of real effort. The money during the holiday is great! Wouldn't expect to have as much control as you can in a retail environment but you can easily increase your income by putting forth some real effort.

Cons

Job and personal life balance sucks. No constant schedule to schedule your life around. Hours during holidays are really high. But you do make more money being that we are commission.

Viewing 103 - 105 of 1,561 Reviews

Glassdoor has 1,578 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.