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      Micro Center

      Engaged Employer

      Micro Center reviews

      3.6

      61% would recommend to a friend

      (1,564 total reviews)

      Richard M. Mershad

      65% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      3.1

      Work/Life balance

      Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Dec 9, 2017

      Awsome coworkers. Terrible management.

      General sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part of this job was the employees. Everyone was nice and always open to helping when you're in need. Only thing I looked forward to when coming into work was seeing my coworkers. The employee discount is great on small things, but on more expensive items you can forget about it. The learning experience in selling and customer service is great. I learned a lot from customers and coworkers. Most customers that come in are great.

      Cons

      MANAGEMENT. They will give you a "part time" position, but in actuality they will give you full time hours and no benefits. They will not care about your social or school life. You can ask for time off, but most likely they will schedule you and possibly for an even longer shift. The hours are very long especially on weekends. You are constantly standing and running from the front to the back of the store. Management only cares about numbers. So if you're not selling to an x amount of people within an x amount of time they will call you out on it. Also if you don't sell a certain percentage of replacement plans that gets you in trouble as well. This is very hard to manage when they add tasks, putting away truck, and making sure your AOR (area of responsibility) is up to code. Management doesn't understand that for some people, selling is very difficult and takes a longer time to hone the skill. The pay is commission based which is $4 an hour. So when you come in the morning before store hours or stay after store hours you will only make $4 an hour. They say in the interview and orientation that you can make $15-$20 an hour but that is a lie.They will most likely put you in the General Sales department and you will only be able to sell small things. Even if you are one of the top sellers in that department the pay will still be below minimum. Average money you'll make per hour will be $7-$9 an hour. $9 an hour if you're lucky on the busiest days of the entire year which is black Friday weekend and cyber Monday. This job will be your life for less than minimum wage.

      avatar
      Micro Center Response
      8y
      Thank you for your feedback. It sounds like you enjoyed your coworkers but that several aspects of the sales position were not as enjoyable for you. We do realize there is a lot to the position -- from merchandising to assisting customers to meeting sales and customer service metrics -- and understand the challenges that can accompany those duties in a busy store. Furthermore, if you felt as though you were still honing your sales skills, the job may have felt a bit overwhelming. It sounds like we have some opportunities in the areas of staffing and scheduling, sales training, and understanding employees' needs for better work/life balance. If there is any additional feedback you'd like to offer about your experience, please feel free to call our corporate HR department and ask for me by name. Sincerely, Carly - HR Manager (614) 850-3150.
      5.0
      Dec 5, 2017

      Great people and great future

      Digital marketing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engaging work Varied responsibilities Feeling that you are truly driving business Great professional and personal training course

      Cons

      No matching contribution for 401K

      avatar
      Micro Center Response
      8y
      I'm glad to hear you are enjoying your job and making an impact on the business! We appreciate and will make note of your feedback on the retirement savings as well. -Carly, HR Manager
      2.0
      Dec 4, 2017

      Mostly Bad

      General sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      really the only pros are: the employee discount and the people i work with

      Cons

      they really hire just about anyone. I have asked 3 separate times to transfer departments. the first time when i was hired and 2 more times in the next 3 months. My supervisor kept saying "When i make the next schedule".

      avatar
      Micro Center Response
      8y
      Thank you for your feedback. I'm glad you are enjoying your fellow employees and the employee discount! As for promotional opportunities, we typically ask that associates stay in their current role for at least 6 months before moving to another position, although there are times that this tenure requirement may be shortened. I'd like to her more about your experience with the managers in your store if you would like to call the main line to our corporate HR department and ask for me. Thanks, Carly - HR Manager (614) 850-3150
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