Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,563 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Oct 9, 2017

Best Job I have had

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule. Management actually listens, gives good feedback and values your contributions. Great healthcare plan.

Cons

The pay could be better.

3.0

Oct 8, 2017

Poor Retention Rate For A Reason

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most coworkers and managers were pleasant to work with. Employee discounts are a plus.

Cons

Not enough people scheduled. Increasing restrictions in store policy. Cutbacks on employee discounts. Annoying and increased pressure to hit higher, sometimes unrealistic sales goals.

Micro Center Response

8y

Thank you for your time with us and for sharing your perspective. I'd like to learn where you worked and more details about your pain points. Our goal is to give our associates every opportunity to work as many hours as they wish to take care of customers. There should not be threats occurring and I'd like to address that. Please call me directly at 614-850-3150. Angie Miller VP-HR

3.0

Oct 4, 2017

Computer Repair Technician

Computer repair technician

Recommend

CEO approval

Business Outlook

Pros

It is the best place I have ever worked in retail. Technical certifications often paid by the company. Good lateral and some horizontal movement. Good pay for the work.

Cons

Home office cares about sales and turntime; little else. Each location is run like a franchise, with different rules and standards in place for each location dependent on general management. This means middle-management has to deal with both home office and front-line workers problems, unnecessarily adding to their workloads and stress. This leads to wildly different customer and worker experiences between branches.

Micro Center Response

8y

We'd like to understand more about some of your concerns so that we can resolve any issues. Our sales and turntime is what drives the service business for us but we need to be consistent and focus on our customers. Please call me directly at 614-850-3150 to talk about your shop in particular and how we can help. Sincerely, Angie Miller VP-HR

Viewing 1099 - 1101 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Company ratings over time

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Reviews by job title

Best Job I have had

Poor Retention Rate For A Reason

Computer Repair Technician

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