Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Oct 4, 2017

Excellent

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very Good working environment, people are very friendly and helpful.

Cons

There is non that I could think of.

Micro Center Response

8y

Thank you for sharing your work experience with us and the positive nature of the environment in our Fairfax store. Sincerely, Angie Miller VP-HR

1.0

Sep 26, 2017

Bad Management

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy to do. Minimal Physical labor. - Unless your warehouse. Employee purchase for some items.

Cons

Management Communication between them is awful. Commision sales creates a gray area for everyone. Unfair practices when it comes to who gets what as far as commision. Web order counters take about 60% of sales. No componsation for some depeartments Managers can be demeaning as they talk to the sales associates. It is going to suck your soul away. - This is what 70% of sales associates speak amongst eachother.

Micro Center Response

8y

I'd like to understand the details of what is happening in our Tustin location. Our goal is that every associate is rewarded for taking proper care of our customers so if that is not happening, we need to resolve the issues. Please call me at 614-850-3150 to discuss the details. Thanks, Angie Miller VP-HR

4.0

Sep 25, 2017

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get the sense that Micro Center is run by people who actually understand computer electronics. It's a great place to learn more and generally be around computer culture.

Cons

Management is very fluid. Micro Center seems to enjoy promoting one specific CSR to something called a Floor Manager, which doesn't confer much in the way of a nicer job but rather more responsibilities. It's also very aggressive in its email retention drive, and punishes employees nightly who fail to get the minimum required (despite what station they were working that night).

Micro Center Response

8y

Thank you for your feedback and compliments about how we run our business. It sounds like there was some confusion at the front end and we need to get that cleared up so I will work with your store management team. If you have any further feedback, please call me directly at 614-850-3150. Thanks, Angie Miller VP-HR

Viewing 1102 - 1104 of 1,563 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

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