Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Reasonably good pay for semi-skilled retail, commission structure is decent and the company culture is straightforward and businesslike, not like the fake family messaging you see in most retail stores

Cons

Hours can be long and while commission is good, you'll spend much of your time each week cleaning and organizing which cuts into your sales time

avatar
Micro Center Response
8y
Thank you for the positive feedback. We are reviewing our commission structure to reward associates for helping customers find a total solution as well as keeping our store organized and easy to shop. Best of luck to you. Angie Miller VP-HR
5.0
Sep 4, 2017

Am new but things seem ok.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive team, and veterans/seniors are also great source for info.

Cons

The commissions pay is still based on an old "formula". Though, this is expected to change some time, eventually (unknown ETA). Supposedly is in the works.

avatar
Micro Center Response
8y
We are implementing a new plan this month so you will be hearing about it shortly. It will reward our associates for helping our customers find a total solution. We appreciate your feedback and please complete your new hire survey to share additional feedback. Sincerely, Angie Miller VP-HR
1.0
Aug 28, 2017

What A Train Wreck

Recommend
CEO approval
Business Outlook

Pros

Employee Discount... That's really it.

Cons

Oh, where do I begin? First off, it's all about favorites. If you brown nose you get promoted. It's particularly obnoxious due to management itself being a train wreck. The organization and plan making skills in this company are nothing short of embarrassing. I mean really, it's to the point where it would be comical if it weren't completely cringe worthy. You will get paid 4 dollars an hour to do hours of manual labor. Once the store opens, you should expect to sell to make up for your slave wages, but instead, you're often sent to the back to do more of the manual labor that didn't get finished earlier in the morning. Instead of reliably scheduling mid-shifters to come in and finish the manual labor, you will be left to do it yourself most days. That's only the beginning of what seems to be habitual bad planning and poor micro managing. The vacuums don't work, the ladders in the warehouse are a danger and don't roll properly, we don't consistently receive commission stickers ( on the 1st and 15 of every month ), and we all get threatened to be sent back to General Sales ( bottom of the sales team) if our plan numbers slip a bit. Let's say you sell one thousand dollars and get 5 percent in plans for the day. You made no money, but you are praised to the sky and back because your plan numbers. If you sell Ten thousand dollars and under 3% in plans for the day, you are talked to. Even though you made the store more money, the only thing that matters is your ration of warranties to volume. It manages to make you feel bad for having a few big sales and earning a decent wage. The only way to be on top is to earn the lowest wage by keeping your plan percent up by having a lower sales volume. I have worked here over 2 years and have never been muttered to about the possibility for any kind of raise. And throughout your time at micro center you may find yourself doing things like Loss prevention, warehouse work, self stocker, inventory counter, tech support for ignorant customers with no intention of purchasing anything, and lots, lots more. For only 4 dollars an hour! All of these things require you to be off the sales floor. I could go on but I think you get the point. Every body here hates their job and sighs at the idea of spending time here.

avatar
Micro Center Response
8y
I'm sorry you had a negative experience with us. I'd like to understand the issues better so we can make the appropriate adjustments to improve the situation. Please call me at 614-850-3151 so we can talk. Thank you for taking the time to share and I hope we can connect. Sincerely, Angie Miller VP-HR
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Glassdoor has 1,580 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.