Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "So many great employees and discounts" ((in 30 reviews)); "It is pretty good money for work that is not that hard" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 41 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Sep 23, 2017

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hourly Pay Good discounts friendly coworkers cool environment

Cons

have to work a minimum amount of hours a week management can be unreasonable about situations

Micro Center Response

8y

We are happy to have you as a partner so please don't hesitate to let your HR team including your Regional HR Manager know how we can enhance your experience. Sincerely, Angie Miller VP-HR

2.0

Sep 20, 2017

Low Pay + lots of physical work = not a lot of commission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The medical benefits are second to none. Very good plans with some having a $500 deductible is fairly hard to beat any where.

Cons

The pay on the floor is for the most part $4 an hour plus commission. You end up doing so much merchandising on the floor during store open hours, especially before and after holidays, that you do not get a lot of time to actually sell and make the commission you need for a good paycheck. Also they over staff for holidays so bad, your hours and commission are fairly low. If you do not work in the Systems Department where you do not have to merchandise all day like other Departments, you really don't get to make a lot of money.

Micro Center Response

8y

As an organization, it's important to us that our associates have an excellent compensation and benefits package. Thank you for acknowledging the benefits package. As far as compensation, our program is set up to allow associates to earn more money by providing customers with a total solution. Being in a commission environment allows associates to earn more by helping more customers and we've made enhancements to increase the time associates can spend with customers. When associates make more by serving more it benefits everybody so our goal is to help you increase your commission. Thanks for your time with us. Angie Miller VP-HR

4.0

Sep 17, 2017

Not like most retail employers!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great culture -Good starting jobs for young folk

Cons

-Company could use upgraded technology (IT, web, training)

Micro Center Response

8y

Thanks for letting us know how we are doing and we are addressing our technology needs in many areas including training. Best of luck to you, Angie Miller VP-HR

Viewing 1105 - 1107 of 1,563 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIME

SERVICE EXPERIENCE ADVISOR

SERVICE SUPERVISOR - COMPUTER REPAIR

RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center

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Customer Service Representative

Low Pay + lots of physical work = not a lot of commission

Not like most retail employers!

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