Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(607 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Sep 15, 2023

Good money, bad management

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Commission based with a 4 dollar hourly for most roles. Good money available if you are good at talking to customers

Cons

Your managers will be horrible at communication not only with you but also with each other. You'll have different takes on policies from different managers. Zero schedule flexibility

Micro Center Response

2y

Micro Center is a commissioned sales model offering an unlimited earning potential, the average Sales Associate makes 25.79 an hour company-wide. The System Department averages 33.53 an hour company-wide. I am glad your customer interactions are leading to commissioned sales. If you feel that the communication is inconsistent or have concerns, Micro Center has an Open Door Policy, each store has a poster explaining the Open Door process with the necessary contact information for associates to reach out for assistance. You can also contact your Regional HR Manager directly or ask them for some time when they are in your store. Thanks for the feedback. Greg Nicolai-Regional HR Business Partner-513-344-8018

4.0

Sep 9, 2023

Short stay, regret leaving

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent hourly wage, 10% commission on all protection plans provided to customers. Hour long lunch on weekdays (45 minutes on weekends).

Cons

I unfortunately started during the busiest time of year and because of my own mistakes I did not last very long.

Micro Center Response

2y

Thanks for taking the time to share your experience at Micro Center. Our Customer Service Representatives do a great job handling the amount of customers that shop in our stores on a regular basis. They are very knowledgeable about all the products that we sell and are able to ensure that the items have the proper protection in case of any unforeseen issues that arise. As a result, they have the ability to earn additional compensation for their efforts. I am sorry that it did not work out but wish you the best in your future endeavors. Thanks, Greg Nicolai - Regional Human Resources manager - 513-344-8018

3.0

Sep 5, 2023

Job Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

All coworkers feel like family. Management was always helpful and very connected with their employees.

Cons

TOO MUCH GOSSIP. Some people can't mind their business. Management has been a lot more strict causing everyone to feel very out of place. Me personally I've felt like they expect too much out of me with very little pay.

Micro Center Response

2y

Thank you for the feedback, "coworkers feel like family" is a very common phrase I hear when I visit the stores. Our coworkers and their ability to work together are a big part of our success. At Micro Center, included in our Guiding Principle is to "practice professionalism and teamwork" as well as "treat everyone with dignity and empathy". As I visit the store in the future I will be mindful of the gossip you are referring to. Our Customer Service Representatives get the opportunity to earn additional compensation by selling protection plans based on the customer's needs. This allows the customer protection on their equipment and our CSR's an opportunity to earn more money.

Viewing 121 - 123 of 607 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL SALES AND MERCHANDISING ASSOCIATE - CE

RETAIL COMPUTER TECHNICIAN

Micro Center

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Good money, bad management

Short stay, regret leaving

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