Micro Center reviews

3.7

64% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 6, 2016

Stressful, high potential earnings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you already know how to sell, this place can make you a lot of money. All sales positions are commission based, with a $4 hourly rate. You will start off in the lower end departments, but if you prove yourself you can quickly make your way to selling TVs/PCs/Macs/Build components where you can earn a lot on busy days.

Cons

Commission means your earnings will be inconsistent. You are also not just a salesperson, so you will be often be working two hours either before or after the store closes, where you're only making your $4 hourly rate. Huge focus on numbers. Not only do you need to sell, you need to sell what the company wants you to sell. Every month you'll sit down with your manager and discuss the specific things your department is supposed to sell, and how you're doing compared to everybody else. Management will constantly be breathing down your back, even on slow days when there's not much you can do to drum up business. If you can deal with this, and intend to have a career in sales this can be a great place to work.

5.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

so far this job is a god send. the hours are mostley flexible for me as some people need the hours i want. the pay for me is amazing. i make 9.50 flat rate plus i average at 12.00 with commission. i feel like family even after such a short time. the management is amazing and keep us up to date on how we are doing as a team. they have recognized me for top sales in the month of march and i made employee of the quarter in my first to months and received a gift from the operational manager. all in all no job i have ever worked has ever recognized me for anything i have done. i have learned a ton from this job and because of this i can use the knowlege for other things in life. my overall favorite things about MicroCenter is tied between two things. One is that its a privately owned company. The reason this is so wonderful is that the owning party actually cares about its company, not just the money. Two may very from one location to the other but in brentwood we actually care and put the customer first as much as we can. obviously not all situations should be that way but when the customer is right, they're right. its a wonderful place to work and promotions depend on work effort not relation.

Cons

at the moment im not a fan of full shift standing but ill get used to it and the managers let you take a break if you get slow. the hours can be long at 10 hour shifts but its not to bad. co workers can cause problems but every job will have a few of those.

avatar
Micro Center Response
9y
It's great to hear that our Brentwood store is following The Gear. We strive to ensure that we run our business in a way that benefits our customers, our associates and our Company.
4.0
Jul 4, 2016
Recommend
CEO approval
Business Outlook

Pros

You learn a lot working with very knowledgeable and passionate people as well as being able to get your hands on cutting-edge technology as soon as it's release (and sometimes even before). Management is great and treats you with respect as long as you show up on time and do your job. You get reasonable scheduling flexibility plus an hour lunch and 2 15-minute breaks for each shift.

Cons

Customers who don't deserve to be taken care of as far as refunds, exchanges, service after expired return windows and without service contracts that we work so hard to sell get what they want anyway if they kick and scream enough. Kind of kills our credibility if we say no and managers say yes just to keep the peace.

avatar
Micro Center Response
9y
We appreciate your feedback about our management team, customers and staffing levels. Our sales hours are based on forecasted sales and we attempt to maximize our hours so staff is available for customers.
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Glassdoor has 1,579 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.