Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.7 out of 5, based on over 1,578 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Micro Center?

64% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 107 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers have no organization and no favor for old" ((in 69 reviews)); "Long hours for low commision" ((in 47 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 39 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.7

64% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 10, 2022

Good for a starting job not long term

Electronic repair technician

Recommend

CEO approval

Business Outlook

Pros

Labor commission Good learning experience

Cons

Dealing with a lot of customers with problems not to do with repairs eg. regular retail complaints Doing 5 jobs for the pay of one Forced to make good commissions to make a living

Micro Center Response

4y

Thank you for your feedback. We recently refocused our efforts to ensure that our customers can work directly with the most knowledgeable associates about their repairs - that's you and your peers! Our customers love the change and the chance to talk to you directly about their repairs and tech in general. Your Manager can assist when you run into an issue so don't hesitate to reach out to them. Thanks, Angie Miller VP-HR

2.0

May 5, 2022

Entry level job into the IT field - not a career

Technician

Recommend

CEO approval

Business Outlook

Pros

Fun hobby to build your skills. You’ll get the opportunity to network with people in the IT field to eventually get a career. You’ll have room for lateral movement if you associate with the right people.

Cons

If you aren’t white, you won’t get promoted any higher than a junior management role. Strong, STRONG racial overtones for management. 4$ an hour job plus commissions for sales. Minimum wage plus commission for cashier jobs. Sales based skill-centric pay as a technician. You are asked to sell service items and a fair portion of pay (anywhere from 0% if you do no sales, up to 20% if you’re a sales superstar ON top of being technically skilled) is based on these sales. Promotions are based off of who you suck up to rather than performance.

Micro Center Response

4y

Thanks for taking the time to leave your review and for your years of service with our team. We would like to better understand your comments toward management and your experience behind them. Please call our direct HR line at 614-850-3150 and our VP of HR, Angie Miller, will be available to speak with you directly. Best of success to you! Brian Sr HR, Home Office

3.0

Apr 30, 2022

A fine foot in the door

Service technician

Recommend

CEO approval

Business Outlook

Pros

Start working in Tech, become familiar with the products and use cases through exposure and practical experience, decent basic training programs for technicians, opportunities to get certifications paid for.

Cons

Sweatshop mentality, management has inconsistent goals for employees at times, heavy workload amplifies any minor issues

Micro Center Response

4y

Thank you for your feedback and for your service with our Madison Heights location. We are always working to do what is best for our associates and customers and value your input. Thank you! Brian Sr HR, Home Office

Viewing 148 - 150 of 1,561 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for a starting job not long term

Entry level job into the IT field - not a career

A fine foot in the door

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