Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,578 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Micro Center?

65% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 107 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "Managers have no organization and no favor for old" ((in 69 reviews)); "Long hours for low commision" ((in 47 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 39 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

65% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 23, 2022

Great place to work!

Build technician

Recommend

CEO approval

Business Outlook

Pros

Great environment. Everyone wants to see you succeed. Sales roles can be very well-paying. One of the best retail workplaces.

Cons

Not extremely flexible with full-time student schedules. Of course, this is a full-time retail position, so this is to be expected. If you are younger and/or in school, be prepared to commit your weekends to this job, especially in the Service department.

Micro Center Response

4y

Thank you for taking the time to leave a review and for your service with our Houston store. We're glad that you had a positive experience! We appreciate your feedback and are always working to enhance the experience that we create for both our customers and our associates. We wish you success! Brian Sr HR, Home Office

3.0

May 20, 2022

Great job for extremely entry level IT work

Service technician

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Will pay for CompTIA A+ Exam

Cons

Highly sales-oriented. Need to remain at company for 1 additional year after they pay for A+ Exam

Micro Center Response

4y

Thank you for your feedback. We have recently refocused our efforts in our service to enable customers to speak with you who are most knowledgeable in the repair of their technology and equipment. Your manager is there for when you have questions and your Regional HR Manager, Leslie Whitley, is always available if you ever need to follow up with HR. Thank you! Brian Sr HR, Home Office

1.0

May 19, 2022

Don't work here, they'll loop you in with hopes of promotion and you'll waste your time.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The coworkers and customers are some of the nicest people you'll ever meet.

Cons

The management doesn't care about their employees at all. They're all expendable cogs in the machine and if one quits they'll just poor some other poor soul off the street who thinks they have a chance of getting promoted to a different department, when they never will. Their whole model of commission is see who can endure the worst life possible until they get promoted and then what? You're just stuck working at a computer store for the rest of your life or back at square one because no one considers Systems, BYO, Apple or Consumer Electronics Sales as real experience anywhere. Opening and closing only pays you 4 dollars an hour since it's commission based, so if you have to open or close a lot of shifts your pay is going to be lower than the people who are favoritized by management and only get middle of the day shifts. Freight that comes in to be pushed to the floor is never taken care of because they're too cheap to hire stockers, so Sales Associates are forced to do it (no one does and then it gets left for the 4 dollars an hour closing Sales Associates).

Micro Center Response

4y

Thanks for taking the time to leave your review and for your service with our Sharonville location. We would like to better understand your comments toward management. Please call our direct HR line at 614-850-3150 and our VP of HR, Angie Miller, will be available to speak with you directly. Best of success to you! Brian Sr HR, Home Office

Viewing 145 - 147 of 1,561 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work!

Great job for extremely entry level IT work

Don't work here, they'll loop you in with hopes of promotion and you'll waste your time.

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