Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.7 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Micro Center?

64% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 102 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 99 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "It is pretty good money for work that is not that hard" ((in 32 reviews)); "Good training" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 177 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 42 reviews)); "Commissions are based on in" ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.7

64% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jul 8, 2019

Great place to start

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Reliable management, and is extremely flexible with scheduling.

Cons

High focus on metrics, instead of raw customer interaction

Micro Center Response

6y

Thank you for the 5 star review. It is great to see that overall you employment experience at Micro Center Dallas is a positive one. If you would like to discuss how the metrics can positively impact your compensation as well as enhance the customer experience, please let me know. Thanks Jennifer HE Manager 614-850-3150

3.0

Jul 4, 2019

Made many friends but the company has its flaws (CSR)

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great workplace culture Clean atmosphere Good discounts on snacks/drinks and small items as employee Service plans can add a few extra dollars to your paycheck Our OPs manager was amazing

Cons

Difficult to get a pay raise even when taking on more responsibilities for multiple years Little to no discount on actual computers and laptops They prioritize numbers on name capture, email capture and selling service plans very much, making it difficult not to give the customer a hard time during transactions. Incredibly old and slow PO system + long sales pitch for service plans makes transactions tedious.

Micro Center Response

6y

Thank you for taking the time to post this review. We do want to hear from you so we can discuss the cons that you listed here. Our associates are important to us and our company success so please take the time to reach out to either myself or your Regional HR Manager. I can be reached at home office HR. Thank you Jennifer HR Manager 614-850-3150

4.0

May 29, 2019

Good Company, low pay

Front end lead

Recommend

CEO approval

Business Outlook

Pros

work culture is great, cool employees and customers, management is generally understanding

Cons

very hard to get pay increase and promotions

Micro Center Response

7y

Thank you for your 4 star review. We appreciate your hearing from you. We would love to talk with you further about how you can advance your career at Micro Center both in general compensation and promotional advancement. Please reach out! Thanks Jennifer HR Manager 614-850-3150

Viewing 181 - 183 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Great place to start

Made many friends but the company has its flaws (CSR)

Good Company, low pay

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