Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.7 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Micro Center?

64% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "It is pretty good money for work that is not that hard" ((in 33 reviews)); "Fun work environment" ((in 32 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 103 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 40 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 37 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.7

64% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 4, 2017

Computer Repair Technician

Computer repair technician

Recommend

CEO approval

Business Outlook

Pros

It is the best place I have ever worked in retail. Technical certifications often paid by the company. Good lateral and some horizontal movement. Good pay for the work.

Cons

Home office cares about sales and turntime; little else. Each location is run like a franchise, with different rules and standards in place for each location dependent on general management. This means middle-management has to deal with both home office and front-line workers problems, unnecessarily adding to their workloads and stress. This leads to wildly different customer and worker experiences between branches.

Micro Center Response

8y

We'd like to understand more about some of your concerns so that we can resolve any issues. Our sales and turntime is what drives the service business for us but we need to be consistent and focus on our customers. Please call me directly at 614-850-3150 to talk about your shop in particular and how we can help. Sincerely, Angie Miller VP-HR

1.0

Sep 26, 2017

Bad Management

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy to do. Minimal Physical labor. - Unless your warehouse. Employee purchase for some items.

Cons

Management Communication between them is awful. Commision sales creates a gray area for everyone. Unfair practices when it comes to who gets what as far as commision. Web order counters take about 60% of sales. No componsation for some depeartments Managers can be demeaning as they talk to the sales associates. It is going to suck your soul away. - This is what 70% of sales associates speak amongst eachother.

Micro Center Response

8y

I'd like to understand the details of what is happening in our Tustin location. Our goal is that every associate is rewarded for taking proper care of our customers so if that is not happening, we need to resolve the issues. Please call me at 614-850-3150 to discuss the details. Thanks, Angie Miller VP-HR

3.0

Aug 4, 2017

Ok place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay if motivated to make large amounts of sales

Cons

Pay is based on commission which causes large differences in paychecks

Micro Center Response

8y

We value the contributions that our sales associates make and do ensure that if you serve more customers, you will earn more. Your feedback is appreciated. Angie Miller VP-HR

Viewing 202 - 204 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Computer Repair Technician

Bad Management

Ok place to work

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