Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 8, 2022

Customer Service Representative Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Amazing Environment with great coworkers

Cons

The pay is very low

Micro Center Response

3y

Thank you for sharing your thoughts and experience as an associate with Micro Center. Our company strives to ensure a great employee experience through competitive pay, vacation, scheduling, and other benefits that we provide. Feel free to reach out to your Regional HR Manager to discuss any issues that you are currently experiencing. Greg Nicolai (513) 344-8018 Regional Human Resources Manager

2.0

Sep 8, 2022

Profit over People

Computer technician

Recommend

CEO approval

Business Outlook

Pros

I love working on computers and helping people with their issues. The amount of units that come through the repair shop gives lots of opportunity to learn. It's enjoyable to work on builds with the newest components

Cons

The company treats certified technicians like we're unskilled. The pay says you can make up $25 per hour but that is only feasibly if you work yourself to death. This requires having 5-6 units going at ALL times. First there is not enough desk space for that. Second if I wasn't having to pickup phones and check in customers for sometimes half my shift this wouldn't be an issue. The only phones in the store go to the repair department and 70% of the calls have nothing to do with our department but we are still required to answer. The pay structure has forced techs who love this place to leave to better paying job, this causes staffing issues further which contributes to longer times for all of the above issues. The company does not listen to their techs when we ask for better conditions and has told us NOTHING will ever change and to change our mindset.

Micro Center Response

3y

Thank you for sharing your thoughts and experiences with us. Our company strives to ensure a great employee experience through competitive pay, vacation, scheduling, and other benefits that we provide. Feel free to reach out to your Regional HR Manager to discuss any issues that you are currently experiencing. Greg Nicolai (513) 344-8018 Regional Human Resources Manager

4.0

Sep 6, 2022

Awesome Deals

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great deals and discounts for employees.

Cons

Pay structure could be better.

Micro Center Response

3y

Thank you for the positive marks, the management team in Chicago does a great job working with their team to ensure an excellent experience. Your supervisors can help with you on ways to maximize your pay. Micro Center's employee/customer service culture is what makes a leader in the Consumer Electronics business. Best Regards, Greg Nicolai, Regional HR Manager

Viewing 202 - 204 of 607 Reviews

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