Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good work environment" ((in 32 reviews)); "good money for part" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "Managers have no organization and no favor for old" ((in 70 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,562 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jun 5, 2024

Great coworkers but incredibly stressful

Computer technician

Recommend

CEO approval

Business Outlook

Pros

Everyone seems to stay for 6 months or quit within a month because corporate wants to grind every ounce of work they can from their technicians whether they are comfortable with it or not.

Cons

Corporate changes things in the fly and expect everything to be done immediately. Often have to start things and have others finish the tasks which causes confusion.

Micro Center Response

2y

We appreciate your review and the positive mention of your colleagues. We take your concerns about workload and changing processes to heart. We're constantly evaluating how to create a more supportive work environment for all employees. We're committed to improvement and your feedback is invaluable in guiding our efforts. We encourage you to connect with your in-store manager or Regional HR Representative to discuss your specific concerns. Thank you for helping us make Micro Center a better place for everyone. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

2.0

May 30, 2024

Great Co-workers but thats about it

Service technician

Recommend

CEO approval

Business Outlook

Pros

Amazing co-workers, Potential to make alot of money. Great employee perks

Cons

Management can be very biased to specific people, Pay can be really bad. Managment posistion are typically outside hires Fidning out how you get paid is super difficult

Micro Center Response

2y

Thanks for the honest feedback. We value our employees and strive to create a positive work environment. We're happy to hear you enjoy your coworkers and the perks. We hear your concerns about pay and management. Transparency and fairness are important to us, and we're always looking for ways to improve in these areas. We'll continue to gather feedback from employees like yourself to inform future decisions. Development opportunities are important, and we're committed to promoting from within whenever possible. We appreciate your patience as we work to make Micro Center an even better place to work. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

May 30, 2024

Great Entry Level Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

-Low base pay but opportunities for raises and commissions -Good (although eventually tedious) job training -General atmosphere -Employee discount -Fun for computer nerds

Cons

-Still a customer service job, so there will be annoying people -Sales quotas can cause pressure -Departments/Managers can seem rough on each other due to above reason

Micro Center Response

2y

Thank you for your review! We appreciate you highlighting the positive aspects of working at Micro Center, like the training and friendly environment. Regarding responsiveness to front-end issues, we understand the frustration caused by equipment problems and supply shortages. We're actively working on improving communication and streamlining processes to address these concerns more effectively. Your feedback is valuable, and we'll use it to ensure a smoother experience for our customer service representatives. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 205 - 207 of 1,562 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN

Micro Center

Micro Center reviews

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Great coworkers but incredibly stressful

Great Co-workers but thats about it

Great Entry Level Job

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