Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,576 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Micro Center?

65% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (55) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 102 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "Good benefits for full timers for retail" ((in 59 reviews)); "It is pretty good money for work that is not that hard" ((in 37 reviews)); "Fun work environment" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 43 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What Micro Center locations have received the highest employee ratings?

Santa Clara , Charlotte , Mayfield Heights , New York , Westbury , Cincinnati , Overland Park , Saint Louis , Columbus , Cambridge

Micro Center reviews

3.6

65% would recommend to a friend

(1,559 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 18, 2022

People are fun, management needs to be worked on

Service technician

Recommend

CEO approval

Business Outlook

Pros

Pros: •Great Coworkers •Decent Benefits (CompTIA compensation, school reimbursement, co-pay on dental, medical, health insurance.) •Pay (also a con)

Cons

Cons: •Zero Flexibility (no part-time even though management offered that we were able to do that once school began) •Awful On-boarding process •Management expectations are unrealistic and their values contradict each other •Pay (because it is a commission based structure pay is based on how efficient you manage your time) •PTO is only useable after 6 months along with most benefits •Forced to meet a variety of quotas such as selling security solutions. (You will be coached about it if you don’t meet minimum requirements) •Constant petty backlash from managers through emails •HR? (not very helpful)

Micro Center Response

3y

Thank you for sharing your thoughts with us. Please reach out to me at 614-850-3150 as I'd like to learn more about your experience as a Technician. I know there have been recent changes so let's discuss those at your earliest convenience. Thanks, Angie Miller

2.0

Jul 18, 2017

Commission Based Employment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, friendly coworkers, employee discount, health coverage available.

Cons

On your feet all day.Everything here is commissioned based. The more you sell, the more you make. The more extended warranties you sell, the more you make. The more e-mail addresses you get, the more you make. Good people are working here but there is a lot of pressure to increase the numbers. The bottom line is it is a numbers game. An extended warranty sale is a must. The store is kept open by the -- way past the closing time to get that one last sale.

Micro Center Response

8y

Thank you for sharing your concerns about our processes. We'd like to understand more about your specific circumstance so please call me at614-850-3151. Thanks, Angie Miller VP-HR

2.0

Feb 16, 2017

cheap

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Co workers are great and seem more moral than managers. Merchandise is awesome. You can make money if you work three times harder than you have to.

Cons

During closed hours, before opening/after closing the store you will be paid $4/HR doing physical work and being pressured to finish it sometimes by yourself during the day. Tasks, truck, changes and more tasks by management will prevent you from selling the way you'd like to. No seance of teamwork. No sense of holding someone accountable for being absent, not doing a task and leaving it to the next coworker, etc.

Micro Center Response

9y

Hi - Thank you for your service to the Company and our customers. It sounds like we have work to do as a management team in your store. Please call me 614-850-3151 or email me ajmiller@microcenter.com so I can better understand your thoughts. I will also be in your store during the week of March 7 so if that works better, I can speak with you then. Thanks, Angie Miller VP-HR

Viewing 19 - 21 of 1,559 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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People are fun, management needs to be worked on

Commission Based Employment

cheap

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